Closed Captioning Vendors

Media posted on the Web should be made accessible to individuals with disabilities, including visually and hearing impaired people. This means providing transcripts and/or captions for audio and video. Providing captions for media is a broadly accepted accessibility standard, as reflected in WCAG 2.0 as well as Section 508 of the Rehabilitation Act.

The IT Accessibility Committee suggests the following closed captioning options:

Free / Low Cost Self-Captioning

This is a good option if you don’t have very many videos or if your videos tend to be relatively short. You will need someone who can dedicate some time to creating and reviewing/editing the captioning these options produce.

  1. Amara – Free
    Can create an account with UCI Google Apps login, which also links with YouTube account. Can “crowdsource” captioning, by coordinating volunteers to help with transcription.
  2. YouTube  – Free
    Very basic machine translation that needs human cleanup / editing. Tools to add your own captions manually, or by uploading a transcript and adjusting timings.
    http://ncdae.org/resources/cheatsheets/youtube.php
    https://support.google.com/youtube/answer/2734796?hl=en
  3. Trint Free/low-cost
    Automated tool transcribes content. Simple interface allows you to edit, share, export. Transcription also available in French, Spanish, German.
    Free Trial, followed by $0.25/min for pay-as-you-go. Other plans available.

CC as a Paid Service

This is a good option if your department or unit produces lots of videos, if your videos tend to be long or use complicated terminology, or if you need a quick turnaround and don’t have the staff to use a free option listed above. You will still need someone who can upload/download files from the vendor and manage the vendor’s service.

3Play Media– $1.90 – $2.25/min* (based on volume)

UC has a Master Service Agreement with 3Play Media to provide captioning services. This Agreement can be used by any UCI department or team. 3Play can:

  • Assign complex or technical content to transcriptionists with a discipline-specific expertise or a familiarity with a certain accent
  • Preload keywords
  • Work with a technical vocabulary
  • Perform Spanish captioning

Turnaround times:
Standard turnaround: 3 business days
2-day, 1-day, 8-hour, 2-hour turnarounds available for added cost
For projects with extended lead time, 7-day turnaround also offered with a further discount

Click to view the contract

To submit an order for captioning, contact:
Erin Batog – Account Executive
3Play Media
erin@3playmedia.com
(617) 764-5189  ext. 109

Live / Streaming Media Captioning

This option applies only when you are live-streaming an event and need simultaneous closed captioning. In general, expect this process to be much more expensive and to require alot of coordination from your department/unit and your presenters.

  1. Dynamic Captioning – $100-$120/hour + $50 encoder engineering support fee*
    “We schedule and assign our captioners with focus on providing the best talent for your specific programming.” Please provide prep material with necessary terminology, names, etc.
    Greg Wolf (310) 770-5049
  2. Teleperformance RapidText – $65/hour, one hour minimum*
    Pricing is for online classes in a webinar-like environment; other rates for different kinds of live-stream events
    Link to order form

 

*Please note that these are list prices – negotiated agreements may lower costs for volume purchases.