Data Backup and Recovery Service

OIT provides fee-based data backup and recovery services for UNIX, Windows, Linux, OpenVMS, NetWare, and Macintosh platforms.

Service Description

OIT offers a Data Backup and Recovery Service using EMC’s Networker product. The Netwoker client software must be installed and running on the system whose data is being saved; this software is available from OIT and can also be obtained directly from the EMC PowerLink support website.

Please note: If you have sensitive data that requires strict security compliances (examples include data subject to the requirements of the Health Insurance Portability and Accountability Act (HIPAA) of 1996, California Senate Bill (SB) 1386 of 2003, or UCOP’s Business & Finance Bulletin IS-3 Electronic Information Security), it is your responsibility to assess whether your use of the OIT Data Backup and Recovery Service is compatible with your data security requirements.

Service Levels

For each server, one full-save of the data will be performed each month with incremental saves performed according to the service levels described below:

Standard (twice weekly)

  • Monthly Server fee – $20/month plus Monthly Data fee
  • Monthly Data fee – $0.39/GB

High (daily)

  • Monthly Server fee – $20/month plus Monthly Data fee
  • Monthly Data fee – $0.39/GB

File Restoration fee

$40 each request, first request waived for EUS support clients. This fee only applies if OIT performs the restore on your behalf. There is no fee if you perform the restore yourself.

Please note that the OIT Data Backup and Recovery Service is not an archival storage service. The data will remain available from the Networker servers for a period of two months before the space is reclaimed for other save sets. Changes to data older than two months will not be recoverable.

Firewall Rules

If you have your machine protected by a firewall, then you will need to accept network connections on ports 7937 (nsrexecd daemon) and 7938 (Networker port mapper) from the following hosts:

  • backup4.nacs.uci.edu
  • backup5.nacs.uci.edu
  • backup6.nacs.uci.edu

Please contact us directly if you wish to restrict the allowed server list to the specific Networker server used to backup your machine’s data.