Applicants

If you're an undergraduate applicant and need help logging in to either MyAdmissions or MyAid, start with the tools above. If you need further assistance, scroll down and review our comprehensive FAQ. The answer you're looking for will be found in the FAQ.

If you're a Graduate applicant, please do not use the tools above; instead, we suggest you contact the School where you applied (e.g. Arts, Humanities) if you have questions about your admission status. Feel free to consult the FAQ before because many of the issues that affect undergrad applicants will pertain to grad applicants as well.

The most common reason why applicants have trouble activating is because the SSN and/or DOB you're entering doesn't match what's on your UC application. If you mistyped either of these numbers on the application, you must correct it. Please note that it will take up to 3 days before the change is updated in our system.

If you don't have a SSN but you entered some other number in that field, use the last 4 digits of that number to activate your UCInetID.

Parents cannot perform tasks such as resetting a student's UCInetID password, logging into Zotaccount, or basically any other activity that should be performed by the student due to privacy reasons. It is the student's responsibility to complete these tasks. We understand that your child may be busy and therefore unable to contact us during office hours, which is why we offer 24-hour email and telephone support. We can work with the student whenever it's convenient for them.

Applicant FAQ

We have broken this FAQ down into two sections:

Section I

I've applied to UCI and I have some questions

1. What is a UCInetID?

A UCInetID is your name based user-name at UC Irvine. It consists of a 3-8 letter combination of your first and last name. For example, Peter Anteater’s UCInetID would be panteat. A UCInetID is not a Student ID Number or an Application ID which consists of all numbers. In order to be able to login wih your UCInetID, it must first be activated.

2. How do I activate my UCInetID?

As an applicant, you can activate your UCInetID at the following link: https://activate.uci.edu

3. What information do I need to activate my UCInetID?

  1. Your Student ID Number from UC Irvine which is 8 digits in length
  2. Your birth date
  3. The last four digits of your social security number
    1. Note: If you do not have a SSN, leave this field blank or use whatever number you entered in on your UC application.

4. I don't know my UCI student ID number. How do I find out what it is?

  1. Go to the MyAdmission page
  2. The second heading on the page states “Forgot your UCI student ID Number?”
  3. In order to recover your ID, you will need your Application ID number which is a 7 digit number that can be found on your University of California application. If you need help finding it, refer to FAQ entry #5."
  4. Enter your Application ID number in the box and click on “Send ID”.
  5. A message will be sent to the email account you provided when applying. (This will likely be your personal email account, such as Yahoo or Gmail, that you provided when you applied to UC).

5. I do not know my Application ID. How do I find out what it is?

Your Application ID is a 7-digit number that can be found on the receipt/summary email you received when you submitted your UC application. If you did not save this receipt, you can find your Application ID by signing back in to your UC Application and clicking on the "View Application” link. You will then see your Application ID on the top left of the page.

If you're still having trouble, you can contact the UC Application Processing Service by phone.

  • If you are inside the U.S. call (800) 207-1710
  • If you are outside the U.S. call  (310) 513-2715

6. I forgot my UCInetID. How do I find out what it is?

  1. Go to the MyAdmissions page
  2. The first heading should read “Forgot your UCInetID?”
  3. Click on this link located in the heading, https://activate.uci.edu/forgot_ucinetid.php
  4. Enter the personal email address that you used on your UC application and click on “Send me my UCInetID”.

7. I activated my UCInetID but I forgot my password. What can I do?

  • You can reset your UCInetID password at https://activate.uci.edu
  • You will need your UCInetID, date of birth, and the last four of your social security number to do so.
  • Once your UCInetID is validated, you will be prompted with your reset question and answer and the ability to set a new password.

8. I forgot my reset question and answer or it's not taking my answer. What can I do?

9. I tried resetting my password but I keep getting the error 'you do not have the proper information to continue.' What can I do?

The error message "You do not have the proper information to continue..." can mean one of two things:

  1. You're trying to reset the password to an account you haven't activated yet. Visit activate.uci.edu and select the "Student Applicants" link on that page to get started.
  2. You entered in an invalid ID number on this page. Be sure to note that the form requires you to entire your ID number (8 digits long and all numbers), rather than your UCInetID or email address.

10. Activation cannot verify my birth date or social security number. Whom can I contact?

If you need to update your Social Security Number (SSN) or date of birth, go to the UC Application Service website. UC Irvine Admissions will receive the update and process it in approximately three business days.

Some of our student applicants do not have Social Security Numbers, but they may have put some other number in place of an SSN on the UC Application (they may have entered their passport number or some other string of numbers). Again, double-check to see what you entered on your UC Application: you'll need to enter the last four digits of that number into the UCInetID activation page.

11. My account says it's been locked out for too many attempts.

If you try unsuccessfully to login too many times, our login system will lock you out for 30 minutes. Please try again after 30 minutes. We unfortunately have no means to prematurely lift the lock.

12. I am unable to access the MyAdmission page from my high school or office.

The MyAdmission website uses a non-standard web port which can cause issues on certain networks. Please contact your local network support to see if they can enable access or try again from a less restricted network (home).

13. I graduated UCI as an undergrad but am now applying for grad school (or a second undergrad degree) at UCI. Will I get a second UCInetID?

No. You will use the same UCInetID for grad school (or a second degree). You will get a second UCI student ID number, but it will be attached to your current UCInetID.

You do NOT have to reactivate your UCInetID.

Section II

I've been accepted to UCI and I have some questions

14. As an applicant, can I login to other UCI websites such as EEE, Zotportal, Off-Campus Housing etc?

Applicant access to UCI websites is restricted during the admission process. Initially, applicants can only login to just 2 UCI websites:

  1. The MyAdmissions/Message Center portal
  2. The My Aid portal (for financial aid)

Applicants are restricted to these two UCI websites until they’ve submitted the SIR (Statement of Intent to Register), which they fill out after they’ve been accepted by the university (the SIR can be accessed through the MyAdmissions portal above - Grad Students should consult their departments to obtain the link to their SIR). 24 hours after they submit the SIR, they can then login to 2 other sites:

The final step is conversion from applicant status to student status. Below is the conversion schedule provided by the Registrar.

  • Freshmentransfer, and summer program applicants (such as the School of Education's MAT program & the Nursing School) will be converted in mid-May.
  • Graduate Applicants (including Merage & Nursing School) will be converted in early June.
  • Law School & Medical School applicants will be converted in early July.

At that point, you will then be able to login to most other UCI websites using your UCInetID such as:

15. As an applicant, do I receive a UCI email account?

Applicants do not receive UCI email accounts until they are converted to students. Below is the conversion schedule provided by the Registrar.

  • Freshmentransfer, and summer program applicants (such as the School of Education's MAT program & the Nursing School) will be converted in mid-May.
  • Graduate Applicants (including Merage & Nursing School) will be converted in early June.
  • Law School & Medical School applicants will be converted in early July.

At that point, you will get an email from OIT inviting you to setup your UCI Gmail account (Merage & Law Students will get separate invites to setup their Exchange & LawNet Gmail accounts, respectively). Unfortunately we do not know the specific dates when they'll be ready.

16. I'm an international applicant. Do I need a UCI email account to submit my I-20?

No. You do not need a UCI email account to submit your I-20. You can simply return the forms via your personal email address to your Grad Advisor or the International Center. They will reply to you at your personal email account.

17. I am having trouble logging in to the Housing website.

There are two housing websites, and your ability to login to those sites is based on your student status.

The My.Housing website is available to all incoming applicants who have completed their SIR’s.

The Off-Campus Housing site is also available to applicants who have SIR'd; however, you must signup for a GUEST account on their website because it will NOT recognize your UCInetID until you're converted to a student. Below is the conversion schedule provided by the Registrar.

  • Freshmentransfer, and summer program applicants (such as the School of Education's MAT program & the Nursing School) will be converted in mid-May.
  • Graduate Applicants (including Merage & Nursing School) will be converted in early June.
  • Law School & Medical School applicants will be converted in early July.

Unfortunately we do not know the exact dates and there is no way to expedite this process.

NOTE: If you have any trouble logging in to the Off-Campus Housing Website using a GUEST account, please use their self-service portal to retrieve your GUEST login information.

18. I've been accepted by UCI and have completed my SIR, yet I'm having trouble logging in to Zot Account to pay housing fees.

Applicants who have been formally accepted by the university AND have completed their SIR (Statement of Intent to Register) are permitted to login to Zot Account for the purpose of paying housing fees & tuition fees.

Bear in mind that you will NOT be able to login UNTIL the fees have been assessed by the Registrar. If you try to login too soon, you will get a 404 error message ("page cannot be displayed"). This is normal. Please do not try to login until you've received the notification.

If you're trying to pay Housing Fees and are having trouble logging in to Zot Account, you can always pay them via the My Housing Gateway.

19. I've tried the steps above and I'm still having trouble

If you're still having trouble after using the tools above and carefully reviewing the Applicant FAQ, you may send us an email. When doing so, you must provide the following:

  • Your UCInetID and/or your Full Name
  • Your 8-digit UCI Student ID Number
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.