EEE/Canvas

The Electronic Educational Environment (EEE) is UCI’s ecosystem of instructional technology tools, with the Canvas learning management system at the center. The suite of tools include the following:

  • EEE+ Canvas: course content, assessment, and activity
  • EEE Legacy Toolbox: legacy course content, assessment and activity
  • EEE+ Scout: intuitive and flexible form management and submission
  • EEE+ EaterEvals: faculty evaluation results for undergraduate courses
  • External tools connected to this ecosystem

After a year-long pilot and extensive evaluation, UCI is in the process of transitioning from an entirely homegrown learning management system to a more robust environment centered around the cloud-hosted and vendor-provided Canvas application. All of the legacy EEE tools remain available for the time being and more information on timelines and transition progress is available here:http://sites.uci.edu/canvas/

You can learn more about the tools available by participating in a training session (seehttp://sites.uci.edu/learn) or contacting EEE directly (https://eee.uci.edu/contact/).

Learn more about EEE in the EEE+ Help Center

I keep getting the error 'The resource requires you to reauthenticate.'

The issue only affects laptop users. It occurs when your web browser thinks your laptop has two IP addresses, and it doesn't know which one is valid.

  • This can happen when you're connected to the campus Wi-Fi but then plug your laptop into Ethernet.
  • It can also happen when you're connected to Ethernet but then change to a public Wi-Fi network such as a café or airport.

The solution is to click to "Logout" link in the upper right-hand corner and then log back in, or just restart your computer.

NOTE: If your laptop is docked (meaning it's now connected to an Ethernet connection), you should disable the wi-fi connection. Every laptop should have a toggle switch or button somewhere along the top or side of that turns off the wi-fi radio. If you can't find this button, please partner with your local IT support.

I'm an applicant/new student/Continuing Education student and I'm having trouble logging in.

The EEE Help Center breaks down who and when one can login to EEE.

I'm a School of Medicine faculty member and I'm having trouble logging into Canvas.

The UCI School of Medicine is currently piloting its own instance of Canvas (https://ucisom.instructure.com/). Information on how to get access, login, and usage can be found here: http://sites.uci.edu/medicaleducator/home/

The point of contact for the UCISOM Canvas instance is:

Julie Youm, Ph.D.
Director, Instructional Technologies Group, Medical Education
jyoum@uci.edu
949.824.3913

I've tried the steps above and I'm still having issues

We recommend you continue your search in our comprehensive ServiceNow Knowledge Base.

If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

  • Your full name
  • Your UCInetID (the first part of your email address, not your ID number)
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.