How to update your computers and mobile devices after changing your UCInetID password

Bear in mind that if you recently updated your UCInetID password on activate.uci.edu, you need to go through the following steps to enter the new password on your computers & mobile devices.

NOTE: If you are a UCI Gmail or UCI Office 365/Exchange user, please disregard the following instructions, as these only apply to ES Mail (aka "Webmail") users.

UCI Gmail users should consult this article.
Office 365/Exchange users should consult this article.

Normally when your UCInetID password is changed or reset, you will be prompted for the new password the next time you open your email client and it attempts to connect to the server, as well as when you try to send a message. You can also be proactive and update your UCInetID password by doing the following.

Android

Android

  1. Tap the Settings app on the phone.
  2. Tap Accounts.
  3. Tap Personal (IMAP).
  4. Tap Account Settings.
  5. Tap your @uci.edu account.
  6. Swipe down and tap Incoming Settings.
  7. Place the cursor in the Authentication field and delete the password currently stored, then carefully enter your new password. Then tap Done.
  8. You’ll return to the previous menu. Then tap Outgoing Settings.
  9. Place the cursor in the Authentication field and delete the password currently stored, then carefully enter your new password. Then tap Done.
  10. Tap the Home button and then check your email, as well as send a test message to confirm.

Apple Mail

Apple Mail

  1. Go to Preferences-->Accounts.
  2. Select the UCI account on the left and then on the right, remove and then re-enter your UCInetID password.
  3. Then click the Outgoing Mail Server (SMTP) pulldown menu on the lower right and select Edit SMTP Server List.
  4. In the window that appears, make sure you select the UCI account up above and then down below, verify that Server Name reads smtp.uci.edu and TLS Certificate says None.
  5. Click on the Advanced tab.
  6. Make sure Automatically detect & maintain account settings is checked.
  7. Port number is 587 and make sure the box for Use SSL is checked.
  8. Authentication is set to Password.
  9. Make sure Allow insecure authentication is unchecked.
  10. Verify your UCInetID is in the username field.
  11. Remove and then re-enter your UCInetID password.
  12. Click OK to close the window and then close the Account Settings window.

iOS

iOS (iPhone, iPad)

  1. Go to Settings > Mail, Contacts, Calendars.
  2. Tap on your UCI Account.
  3. Tap on your email address.
  4. Verify the Host Name under the heading Incoming Mail Server reads imap.uci.edu.
  5. Swipe down and verify that the User Name field only has your UCInetID (not the entire email address) and then delete and carefully reenter the password.
  6. Swipe down and under the heading Outgoing Mail Server tap on smtp.uci.edu.
  7. On the next screen, under the heading Primary Server tap on smtp.uci.edu (it should say On on the right).
  8. On this screen, verify the Host Name under the heading Outgoing Mail Server reads smtp.uci.edu.
  9. Verify that the User Name field only has your UCInetID (not the entire email address) and then delete and carefully reenter the password.
  10.  Tap Done to go back one screen, then tap Account in the upper left and finally tap Done.
  11. Tap the Home button on the iOS device and open the Mail app.

Outlook

Outlook for the Mac

  1. Select the Tools menu and then click Accounts.
  2. In the right pane under Server information, enter a new password in the Password box.
  3. Near the bottom click the More Options button.
  4. Make sure the Authentication is set to Use Incoming Server Info and then click OK.
  5. Close the Accounts window to save the new password.

Outlook for the PC

  1. Open Outlook and select File > Account Settings, then click Account Settings again.
  2. Highlight the account you want to change the password on.
  3. Click Change and enter your new password in the Password field.
  4. Near the bottom right, click More Settings…
  5. Select the Outgoing Server tab and ensure that My outgoing server (SMTP) requires authentication is checked, as well as Use same settings as my incoming mail server. Click OK to close the window.
  6. Click Next. Outlook will test your new password. If the password was incorrect, a new window will appear. Carefully re-enter your password, check the box to Save this password in your password list and then click OK to run the test again. and if you’re successful, you will see a confirmation. Click Close.
  7. Click Finish to close the window and then click Close to close the Account Settings window.

Thunderbird

Thunderbird (Mac & PC)

  1. Open Thunderbird. (On a PC, go to Tools, then Options and then click the Passwords tab. On a Mac, click on the Thunderbird menu and select Preferences…)
  2. Click the Security button, and go to the Passwords tab. Click Saved Passwords....
  3. Click Show Passwords. You may be prompted for the master password.
  4. A box will appear that says Are you sure you wish to show your passwords? Press Yes.
  5. If you have opted to save both your incoming (imap://) and outgoing (smtp://) mail server passwords in Thunderbird, you will see them listed separately even though they are technically the same password, as shown below. To change a stored password, highlight it and press Remove. NOTE: If you are removing saved passwords because you have changed your UCInetID password, you will need to delete both in order to send and receive mail. Close all windows and quit Thunderbird. Then, reopen Thunderbird.
  6. Thunderbird will attempt to check the incoming server for new mail, at which point it will prompt you for a new password (provided you deleted the incoming server password). Enter the new password and check Use Password Manager to remember this password. Press OK.
  7. If you deleted your outgoing server password, you will be prompted to re-enter your password the first time you try to send a message from your account.