Zoom Conferencing

Zoom is a video, audio, and web conferencing service accessible by the internet (computers, tablets, smartphones) and telephone.  Each conference session has one or more hosts and participants.  Only hosts need to have Zoom accounts (participants do not need Zoom accounts).

Zoom has replaced ReadyTalk as the campus web conference call provider. There is a wealth of information available on our comprehensive Zoom page.

I would like to host a conference call with Zoom. How do I get started?

See if your department is already using Zoom. Your department administrator can discuss your needs and quickly create a free or paid account for you.

If your department does not currently use Zoom, please open a ticket. We can discuss your needs and 1) assign a free, limited account, or 2) explain how to get a paid account. Creating accounts yourself is not recommended, as they do not have any of the protections of the UC contract.

Free accounts have limitations: meetings cannot be longer than 40 minutes. If you would like to host longer meetings, it's recommended you obtain a paid host (aka "Pro") account.

How do I acquire a paid host account?

All OIT desktop-supported departments are already under contract with Zoom, so open a ticket with the Help Desk and we will create a host (aka "Pro") account for you. If you already have a free account, let us know so we can convert it to a Pro account.

A number of schools have already obtained contracts with Zoom. If your department is not listed on that page, you can contact Zoom yourself to create an Administrative Account.

How can I quickly join/start a meeting?

There are two ways to quickly join or start a meeting,

  • Create a Personal Meeting ID using your 10-digit desk phone number (e.g. https://uci.zoom.us/j/9498242222) OR
  • Create a Personal Link using your UCInetID or name (e.g. https://uci.zoom.us/my/panteate)

Both of these can be configured in the Profile tab located at zoom.us/profile, and they only take a minute to setup.

Once you've created the links, simply share them with your team. Anytime you want to start a meeting, visit either of those URLs in your browser and sign in to Zoom to start the meeting. Anyone who wants to join just has to visit one of those links.

Is there an Outlook plugin?

Yes. If you work for an OIT desktop-supported department, please open a ticket so that we can perform the installation.

For all other users, please partner with your CSC for assistance with downloading and installing the plugin.

I've tried the steps above and I'm still having issues

We recommend you continue your search in our comprehensive ServiceNow Knowledge Base.

If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

  • Your full name
  • Your UCInetID (the first part of your email address, not your ID number)
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.