Support Hub

OIT Help Desk

The OIT Help Desk is here to assist you with your technology needs at UCI. If we can’t help you directly, we’ll try to find someone who can.

Help Desk Support Hours

  • Monday to Friday: 8:00 AM – 7:00 PM
  • Saturday & Sunday: 12:00 PM – 4:00 PM
  • Campus Holidays: Closed

Service Alerts

Service Status

Technology Support for Faculty and Staff

OIT Desktop Support

OIT Managed departments can contact Desktop Support for issues that the Help Desk cannot handle. Find out if your department is supported.

Local IT Support

Across UCI, schools and departments have distinct technology needs. Local IT embedded in schools serve their faculty and staff as the first point of contact for technology support.

Teaching and Learning Technical Support

EEE+ Help Center

Help documentation and guides for the EEE instructional technology toolkit.

Classroom Technologies Support

IT Support for general assignment classrooms including SmartClassrooms, YuJa, iClicker and PollEverywhere.

Specialized Support

Architecture Review Board

The Architecture Review Board (ARB) serves as a governance body ensuring IT initiatives align with campus architecture and UCI’s IT goals and objectives.

eDocs

We offer multiple file access solutions for electronic file storage and file retention. Our services include FileNet and DocuSign.

Information Security

Educate yourself about privacy and security policies, cyber self-defense, access security tools, and report unusual behaviors.

IT Accessibility

Resources to support Accessibility initiatives at UCI including Closed Captioning vendors, website testing tools, and best practices.

UCI Decision Support - Business Intelligence and Data Warehouse

UCI Decision Support provides integrated, clean, timely, consistent, and documented data for reporting and analysis.

Updated on
January 11, 2024