Instant Messaging

Chat logoThe OIT Instant Messaging service offers a secure mechanism for collaborating with other members of the UCI community. We use real names and all communication stays within UCI.

Unlike email, instant messaging is a real time communications tool. Most instant messaging applications consist mainly of a list of contacts, and smaller windows for each one-to-one chat, and conference room.

Software Configuration

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Instant Messaging

This service has several benefits not present in commercial instant messaging offerings:

  • UCInetID Identification — Your instant messaging ID is the same as your campus email address: UCInetID@uci.edu. With the UCInetID system you also know with whom you’re speaking; no need to guess or verify whether an instant messaging handle is actually used by your coworker.
  • Spam-Free — OIT Instant Messaging is not accessible by commercial instant messaging systems. In addition, you must authorize senders before they send messages to you.
  • Security — All transmissions between you and the server are encrypted using SSL/TLS.

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Your desktop or laptop system may already have the software you need to get going. Check the links in the “Software Configuration” inset (left) for information about your particular system. Once you have installed and configured the necessary software, you simply login using your UCInetID.

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Your instant messaging address, or JabberID, is the same as your campus email address: UCInetID@uci.edu

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Your account is created the first time you login.

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All communications between the client software on your computer and the instant messaging server are encrypted. Clients must connect with either SSL or TLS encryption.

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OIT Instant Messaging does not retain individual messages once they have been transmitted to the recipient. Your use of Instant Messaging is protected by the University of California’s Electronic Communications Policy, which generally prohibits monitoring of your electronic communications without your consent. You may set up your software to keep a local transcript of your message.

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If your correspondent isn’t online at the moment, the OIT Instant Messaging server will temporarily store the message and forward it when the other person logs on.

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You can create a chat room with your client software. If you happen to know the name of an existing chat room, use your software’s “join chat room” feature.

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OIT Instant Messaging can communicate with other XMPP/Jabber systems in the .edu or .gov domains. Other sites will be evaluated on a case-by-case basis, in accordance with business need.

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Some XMPP/Jabber clients allow the use of nicknames, wherein you appear to your correspondents as your nickname (instead of your JabberID, UCInetID@uci.edu). OIT Instant Messaging ignores nicknames in one-to-one chat sessions.

Nicknames are currently observed in chatrooms. OIT’s goal is for only UCInetID-based JabberIDs to be displayed in all communications.

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OIT Instant Messaging is an implementation of the open-standard XMPP/Jabber protocol, using the open-source Openfire.

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Pidgin is a free, open-source instant messaging client available for Windows and Linux. It is a multiple-protocol client, meaning it can simultaneously communicate with different instant messaging systems in addition with OIT’s Jabber-based service. Current versions can be downloaded from the Pidgin site.

Setting Up Your Account

  1. In the Welcome to Pidgin window, click the Add button.
    If you are already using Pidgin for other accounts, select Manage from the Accounts menu and click the Add button.
  2. Select XMPP (same as Jabber) in the Protocol drop-down menu.
    Add account
  3. Type your UCInetID in the Username field.
  4. Type uci.edu in the Domain field.
  5. Type your UCInetID password in the Password field.
  6. Due to security concerns, we do not recommend saving your UCInetID password with Pidgin.Figure 2
  7. Click the Advanced Tab.
    Add Account Advanced Tab
  8. Check the Require SSL/TLS box.
  9. Make sure that the Connect port is set to 5222
  10. Type chat.nacs.uci.edu in the Connect server field.
  11. Click the Add button to create the account.

Adding People to Your Buddy List

When you add someone to your Buddy List using Jabber, you are initially sending a request to be added. The person you are adding will need to authorize you as a contact before you can communicate with them via Jabber. Currently, OIT Instant Messaging can only communicate with other XMPP/Jabber systems in the .edu or .gov domains.

  1. From the Buddies menu, select Add Buddy…
    Add Buddy
  2. Type your friend’s username as UCInetID@uci.edu in the Buddy’s username field.
  3. Type your friend’s name in optional Alias field if you’d like to see their name instead of their username.
  4. Add the person to a group if you would like to organize your buddies into groups.
  5. Click the Add button.
  6. You may need to wait until the person authorizes you the next time they log in.

 

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Adium is a free, open-source instant messaging client for Mac OS X. It is a multiple-protocol client, meaning it can simultaneously communicate with different instant messaging systems in addition with OIT’s Jabber-based service. Current versions can be downloaded from the Adium web site. This documentation was configured with version 1.3.2 on Mac OS X – 10.5.

Setting up your OIT Instant Messaging Account in Adium

  1. Go to the Adium menu, select Preferences.
  2. In the Accounts tab, click the plus sign (+) to add a new account.
  3. Select Jabber from the pop-up menu.
    Add Account
  4. In the Jabber ID field, type your UCInetID@uci.edu .
    (Be sure to use your actual UCInetID.)
  5. In the Password field, type your UCInetID password.
  6. If you want Adium to login to OIT Instant Messaging whenever you launch the program, check Connect when Adium opens
    Account Settings
  7. Click on the Options tab.
  8. Type in chat.nacs.uci.edu in the Connect Server field.
  9. Verify that the Port field is set to 5222.
  10. Check Require SSL/TLS
  11. Check Allow plaintext authentication
  12. Click OK.
    Adium Options
  13. Adium is now configured to connect to the OIT Instant Messaging Service. To add contacts, use the directions below.

Add a Contact

When you add someone to your Contact List using Jabber, you are initially sending a request to be added. The person you are adding will need to authorize you as a contact before you can communicate with them via Jabber. Currently, NACS Instant Messaging can only communicate with other XMPP/Jabber systems in the .edu or .gov domains.

  1. To add someone to your buddy list, select Add Contact from the Contact menu.
    Add Contact
  2. In the Add Contact menu, select Jabber from the Contact Type drop-down menu.
  3. In the Jabber ID field, type the other person’s UCInetID@uci.edu
    (Be sure to substitute the actual UCInetID.)
  4. Type in their real name in the Alias field. (Optional)
  5. If you have Groups set up, you may put them in a group. (Optional). You may also create a new group here to differentiate your UCI contacts.
    Add Contact Details
  6. Click the Add button to add your new contact.
  7. The final part of adding a contact is a two step process.
    1. The contact who is being added will get a pop-up message asking him to authorize being added to your contact list.
    2. You will also get an authorization message asking permission for your new contact to be added to your contact list. To authorize your new contact, click the Authorize button in your message window.

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Messages (formerly iChat) is included with Mac OS 10.8 and higher. iChat that is compatible with Jabber was available since 10.4. If you are running an earlier version of iChat, you will need to use another client such as Adium.

Setting Up Your Jabber Account

These instructions are for Messages. iChat instructions are similar but may vary slightly.

  1. Go to the Messages menu, select Preferences.
  2. In the Accounts tab, click the plus sign (+) to add a new account.
    Messages Accounts
  1. Select Other messages account… and click Continue.
    New account - Other messages account
  2. Select Jabber for Account Type.
  3. In the Account Name field, enter your UCInetID in the form of UCInetID@uci.edu . (Substitute your own UCInetID)
  4. In the Password field, enter your UCInetID password.
  5. In the Server field, type chat.nacs.uci.edu
  6. Check the box next to Use SSL
  7. Click the Create button.
    Account settings
  8. Close the Accounts window by clicking the red circle in the top left corner.

Adding People to Your Jabber Buddy List

When you add someone to your Buddy List using Jabber, you are initially sending a request to be added. The person you are adding will need to authorize you as a contact before you can communicate with them via Jabber. Currently, OIT Instant Messaging can only communicate with other XMPP/Jabber systems in the .edu or .gov domains.

Messages hides the Buddies List by default. It is more of a text/chat service so it does not show this list unless you opt to display it.

  1. From the Window menu, select Buddies.
  2. To add someone to your Jabber buddy list, click the + (plus) icon at the bottom of the Buddies List window.
  3. Select Add Buddy… from the list
    Add buddy
  4. In the Account Name field, type in the other person’s UCInetID-based Jabber ID, in the form of UCInetID@uci.edu .
    (Be sure to substitute the person’s actual UCInetID.)
  5. Type in the First and Last Name to make it easier to identify your contact. This is optional. You may also add your new contact to a group, if you have set this up.
  6. Click the Add button.
    Add Buddy Settings
  7. Your new contact should receive a request for authorization. Once he or she confirms you, you will be able to communicate via iChat using text chat.

Audio and Video Chat

One benefit of using Messages to communicate with your colleagues is that if they are also using Messages, you can use audio or video chat with them in addition to text chatting. They will need to have a computer with a firewire camera or microphone. All newer iMacs and Apple laptops come with built in iSight cameras, so chances are good that they will have the right hardware.

Audio Chat

  1. In your Buddies List, you will see icons next to your buddy’s image. Look for the one that looks like a telephone.
  2. Click on the telephone icon to start your audio chat.
    Phone Icon
  3. An audio chat window will open up on your computer and an invitation will be sent to your buddy. (He or she may hear a phone ringing sound in iChat.) When your call is accepted, your Audio Chat window will show a “connecting” message. You should see a levels meter when you’re connected. You can now talk to each other over iChat.
  4. To end the chat, simply close the audio chat window.

Video Chat

For video chat to work well, both people will need to have a high speed Internet connection.

  1. If you and your iChat buddy both have FireWire cameras connected to your computers or built-in cameras, you can video chat with each other. You may need to enable your Camera in the Video menu.
  2. To start a video chat, select your buddy in the Buddy list and click the camera icon next to his or her name.
    Messages - Video Chat
  3. A video chat window opens up on your computer and a video chat invitation gets sent to your buddy. When he or she accepts, you will see his or her face in the video chat window.
  4. To end the chat, simply close the video chat window.

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Replace [UCInetID] in the instructions below with your UCInetID (e.g. jqpublic)

If the client asks for … You should enter …
Jabber ID
[UCInetID]@uci.edu
Username
[UCInetID]
Screenname
[UCInetID]
Jabber Domain
uci.edu
Jabber Server
chat.nacs.uci.edu
Use Encryption?
Required
Network Port
5222 (with TLS)

-or-

5223 (with SSL)

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