Knowledgebase

Webmail FAQ (3)

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Many departments who operate local mail servers have established web-based interfaces (Webmail) for those servers. Other Campus Webmail Servers Updated on Friday, September 9, 2016

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When you compose a message, you can search your personal address book or the UCI directory. Click the “Create a New Message” icon to begin a new email message. In the Compose screen, select the UCI PhoneBook in the Contacts pane. Type in the name of the person you are searching for in search field. Select the… Read More »

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You will need to contact the OIT Help Desk at (949) 824-2222 to temporarily increase your quota. This will allow you to delete messages and get back under quota. Updated on Tuesday, September 6, 2016

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UCInetID FAQ (19)

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Your UCInetID is your key to online services at the University of California, Irvine. Many online services, including ZotPortal, WebFiles, Webmail, EEE, and numerous others, require you to use your UCInetID and password in order to log in. Updated on Tuesday, September 6, 2016

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Faculty, staff, and students are automatically assigned one when you are either entered in the payroll system or you enroll in classes. You will need to activate your UCInetID and choose a password. We also offer other types, including group and sponsored UCInetIDs. Activate my UCInetID  (Faculty, Staff, Current Students) Updated on Tuesday, September 6, 2016

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Web applications that use UCInetIDs to authenticate will have a login area for you. Using this login will take you to WebAuth, our secure web login screen, where you will login using your UCInetID and password. Once you are authenticated, you will then be redirected to the application you were trying to access.   Updated… Read More »

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Many web-based resources at UCI take advantage of the WebAuth service. WebAuth is a Web Single Sign-On (SSO) service that enables you to use a variety of different online services at UCI without having to login multiple times. Because WebAuth uses your UCInetID and password, you also are saved the hassle of having to remember a number… Read More »

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A security feature will lock access for 30 minutes after several unsuccessful attempts. The computer IP address will also be locked out. This is to protect your UCInetID from being accessed by someone else. Wait for 30 minutes and then try again. If you have forgotten your password, you can reset it by using your secret question… Read More »

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There are several different ways of checking your email. New students normally are given a UCI Google Apps account which includes gmail.  See http://www.google.uci.edu/   Graduate students in professional schools should check with their local IT support for alternate email accounts. Faculty and staff should check with their local IT support.  Email accounts may be created… Read More »

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Your delivery point may not be set correctly.  Many departments have a local email system. Check with your Computing Support Coordinator to see if you should set this to OIT Mailbox Service. Set My Email Delivery Point Computer Support Coordinator List Updated on Tuesday, September 6, 2016

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Yes, the faculty or management staff you are working with can apply for a Sponsored UCInetID for you.  The sponsor will need to complete the application form. Apply for a Sponsored UCInetID Updated on Tuesday, September 6, 2016

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You are eligible for a UCInetID during the quarter you are taking Access UCI classes.  There may be a small fee payable to University Extension.   Updated on Tuesday, September 6, 2016

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Individual UCInetIDs are free as long as you are a current student or employee of UCI.  Extension students taking Access UCI classes may have a quarterly fee payable to University Extension.  Group UCInetIDs do have a small monthly fee associated with them.   Updated on Tuesday, September 6, 2016

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Yes, Group UCInetIDs are available for a small monthly fee as a second UCInetID for a current UCI faculty, staff, or student; for departmental use, when the department wants a descriptive email address, for example, oit@uci.edu; or as a shared UCInetID to be used by more than one person affiliated with UCI for UCI purposes. Apply for… Read More »

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Generally, employee UCInetIDs are only guaranteed while you are actively employed by UCI. After your leave the University, your account will be locked and then deleted. The deletion policy and schedule are available. UCI retirees may keep their UCInetIDs and keep or obtain a OIT Mailbox email address. Contact the Center for Emeriti & Retirees to sign up. Alumni will retain their… Read More »

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In some circumstances, including legal name changes, data processing errors, hardship cases, and first-time requests from faculty, staff and graduate students, you may request that your UCInetID be changed to a different, name-based, ID. We also offer name based email addresses for faculty and staff. UCInetID Change Request My.Name Email Addresses Updated on Tuesday, September… Read More »

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Your password file is encrypted and we have no way of telling you what it was. If you activated your UCInetID after July 2003, you would have provided a secret question that will allow you to reset your own password. Otherwise, you will need to bring a picture ID to the OIT Walk-in Help Desk… Read More »

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No. Your password was reset because someone else knows it. You cannot re-use any of your past passwords. Please select a new password that is not based upon ANY of your previous passwords.   Updated on Tuesday, September 6, 2016

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Your employee ID number starts with 09 and is printed on your pay stub. If you no longer get a printed pay stub, you can check with your payroll personnel in your department.   Updated on Tuesday, September 6, 2016

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Generally, your UCInetID is the first part of your email address and is based on your name. For example, if your email address is someone@uci.edu, your UCInetID would be someone. If you don’t know your UCI email address either, you can call the Help Desk at (949) 824-2222 and give us your employee or student ID number.… Read More »

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If you are leaving the university, your UCInetID will be deleted per our deletion policy. If you would like to have your UCInetID deleted before that date, contact OIT at oit@uci.edu.   Updated on Tuesday, September 6, 2016

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Submit your question to oit@uci.edu or call the OIT Help Desk at (949) 824-2222. Updated on Tuesday, September 6, 2016

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Server Registration (5)

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Campus computing supporters can register multiple computers located on their network(s) by sending the following information for each system/server using the “tab separated value” format to the OIT security team (security @ uci.edu): Requester UCInetID Responsible UCInetID (optional) Hostname Ports open TCP (comma separated list) Ports open UDP (comma separated list) Comments (optional)   Updated… Read More »

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The following ports can not be registered: 2 UDP Management Utility (compressnet) 23 TCP telnet 42 TCP/UDP Host Name Server (nameserver) 69 UDP Trivial File Transfer (tftp) 111 TCP/UDP SUN Remote Procedure Call (sunrpc) 135 TCP/UDP DCE endpoint resolution (epmap) 137 TCP/UDP NETBIOS Name Service (netbios-ns) 138 TCP/UDP NETBIOS Datagram Service (netbios-dgm) 139 TCP/UDP NETBIOS… Read More »

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Changes to server registration are applied daily at 7:10 am, 12:10 pm, 5:10 pm, and 10:10 pm Pacific Time. It may take up to 5 minutes for the changes to take effect. Updated on Tuesday, September 6, 2016

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Web Server (HTTP) TCP 80: Allows off-campus computers to access web pages on your registered on-campus computer through the hypertext transport (web) protocol. Secure Web Server (HTTPS) TCP Port 443: Allows off-campus computers to access web pages stored on the on-campus computer through the secure https web server protocol. Simple Mail Transport Protocol (SMTP) TCP… Read More »

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Yes. Choose the “I would like to specify which ports to open.” option. After being prompted for your computer name and contact information, you will be able to select from a list of pre-defined ports. The “I need to define additional ports” option is also available to you at this point if you need to… Read More »

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Software FAQ (6)

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UC Irvine Contacts The Computing Support Coordinator (CSC) in your home department or school should be your first contact for hardware and software license information. Software available through campus agreements – The Office of Information Technology administers a number of bulk/site licenses for hardware and software; additional software licenses are administered by other Campus Departments. Campus contacts are… Read More »

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When you can’t find a product here… Contact your Computing Support Coordinator.  Each department has its own software standards and sometimes even its own software licenses. Fill out this Product Request Form.  Identifying the software packages which are of interest to faculty and staff drives the process of negotiating and securing new discount software licenses for UCI.… Read More »

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All Licenses are exclusive to the University of California, Irvine Competitive Upgrade Some companies allow/encourage purchasing their product at a reduced price if you are switching from a specific competitors software. Microsoft is one company who uses this term. Con currency Exact definition may vary according to vendor. In general, refers to number of users… Read More »

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University-owned systems For University-owned computers, one should start by checking with your local help desk for advice. Most schools and departments participate in an agreement known as UC-MCCA in which Windows and Office are leased on an annual basis.  If your department participates, you are already licensed for Windows and Office. Your local help desk… Read More »

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File transfers should be performed via secure protocols. Most campus hosts have removed plaintext FTP servers. Windows Clients WinSCP WinSCP is a freeware SFTP and SCP client for Windows. Download WinSCP SSH Tectia Client A&BS departments should use OIT’s Desktop Service’s recommended SFTP client, currently SSH Tectia. Free for academic use, this client is manufactured by SSH Communications. Request SSH… Read More »

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TechSmith software TechSmith Corporation makes three products for screen capture: Snagit -Screen capture – Communicate with images and quick videos using Snagit’s dynamic screen capture and editing tools. Camtasia -Screen recording and video editing – Create professional-quality videos with Camtasia’s powerful screen recording and video editing tools. Relay – Organization-wide video creation and hosting –… Read More »

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iTunes U FAQ (6)

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You will need to have the most current version of iTunes installed on your Mac or PC computer. To download the software, visit to www.apple.com/itunes. Also make sure that you are running the most current update of your system software. To access UC Irvine’s iTunes U content, either search for UC Irvine in the iTunes… Read More »

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“Podcasting” refers to a push-pull delivery technology (namely RSS feeds) for downloading digital media files. You can download the content from the iTunes page or subscribe to download new podcasts automatically. Updated on Tuesday, September 6, 2016

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Currently, you do need to have the iTunes application to download content. It is available for both Windows and Mac systems at http://www.apple.com/itunes You do not need a Mac, iTunes or an iPod to play the audio files once they are downloaded. All you will need is a player capable of playing .mp4 AAC (Advanced… Read More »

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Yes, new courses and collections are being added to the UC Irvine iTunes U channel all the time. Additionally, new content is regularly added to existing courses and collections. Updated on Friday, December 30, 2016

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If you would like to include your podcasts in iTunes U, please read our iTunes U for Content Providers questions for more information . Updated on Tuesday, September 6, 2016

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iTunes U is a store front to distribute podcasts using Apple’s popular iTunes software. UCI Replay is an audio/screen capture service for instructors, employees and departments to easily record classes, presentations, or instructional vignettes on a PC or Mac computer. UCI Replay uses TechSmith’s Relay for recording. Recordings created with UCI Replay can be incorporated… Read More »

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iTunes U for Content Providers (7)

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If you have podcasts that you would like to include in UCI’s iTunes U site, you can apply to become a contributor. There are two main steps for this process: Apple ID: Create an Apple ID, and submit that account to the iTunes U managers via email to itunesu@uci.edu (be sure to send the message… Read More »

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Once your AppleID has been added, you will receive email with specific instructions to access your iTunes U account. General Instructions Using Safari, login to UCI’s iTunes U Public Site Manager with your Apple ID and password. When you log in, you will see all the collections for which you are a contributor. If you… Read More »

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Before you begin editing your content, we recommend that you spend some time with Apple’s iTunes U User Guide, specifically the section on Collections. This will explain the basics of getting your channel set up. Using iTunes U Public Site Manager Updated on Tuesday, September 6, 2016

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Click on the “Feed” of the collection to which you want to add media. Click on the “Items” option.  You will see an area where you can upload new items to that collection. Consult Apple’s documentation on uploading items to iTunes U. Updated on Friday, December 30, 2016

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Click the Add Collections + button in the main Collections page. Apple will ask you to Choose a Feed Source. If you are planning on uploading your content to iTunes U, choose “Apple-Hosted Feed.”  If you are planning on using RSS, chose “Provider-Hosted Feed.” Create the new collection, upload a thumbnail for the collection and… Read More »

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At a minimum, all media must meet the following criteria: Adheres to a basic standard in technical and professional quality. Your content will be representing UCI and be widely available through iTunes. Distributes information of value that is fitting for the medium and supports UCI’s goals. Can be easily accessed via search through appropriate naming… Read More »

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iTunes U Course Manager is a web-based tool that allows instructors to create and distribute complete courses on iTunes U featuring audio, video, books, and other content. If you can login to UCI’s iTunes U Public Site Manager, then you also have access to iTunes U Course Manager. You will need to use the provided… Read More »

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VPN FAQ (1)

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VPN service can be connected from any off-campus Internet location or UCInet Mobile Access (wireless) network. It will not work from the campus dial-in modems or any host on campus. Updated on Tuesday, September 6, 2016

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Exchange OnPremise Configurations (2)

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Follow the instructions below to set up your email, calendar, contacts and task management account in Outlook 2010 or Outlook 2013 for Windows. These instructions will work if you have an ‘on-premises’ Exchange account; however, these will not work if you are a Health Sciences user (HS users should contact the HS Help Desk at… Read More »

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Please Note: Due to the variety of manufacturers and OS releases, the following is an example set-up to help you navigate the prompts on your own phone which may occur in a different order and look different. Additional Note — Remote Wiping of Phone Data: Some phones “may” offer an option to allow the user… Read More »

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Exchange Calendar Tasks (7)

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Assigning Calendar Delegates in Outlook Video Tutorials Assigning Calendar Delegates in Outlook (Video Tutorial – Part 1. 1:51) Assigning Calendar Delegates in Outlook (Video Tutorial – Part 2. 1:15) Directions Launch Microsoft Outlook Click on the orange File tab in the upper-left corner. Click on the Info section of the left information container. Click on the Account Settings button in the center… Read More »

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Go to the calendar function. Select the Calendar Permissions tool from the ribbon at the topn (Permissions in Outlook 2011). Select the Permissions tab from Calendar Properties (Folder Properties: Calendar in Outlook 2011). It may be selected already. Select Default from the list of permissions. It may be selected already. Choose the amount of information to… Read More »

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Open Managed Calendars Launch Microsoft Outlook Click on the Calendar menu item on the bottom left to enter the Calendar view if not already in Calendar view. To open a Calendar from the Global address list, while in the Calendar view, select the Home tab and click on Open Calendarand make your selection from the drop down menu. Enter the Person’s Name — Type in the first and last name… Read More »

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Accessing Shared Calendars Video Tutorial How do I access a shared calendar in Outlook video tutorial Directions Select the Home Tab and click on Open Calendar drop down menu above managed calendars item in the tool ribbon and select Open Shared Calendar. Select the Name button to open the Global Address dialog box. Search for… Read More »

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Sharing My Calendar Directions To share your Calendar, right click on the Calendar you wish to share and select Share Calendar in the drop down list. Click on the To: button in the Sharing invitation window to pull up the Global Address List and select the individual you wish to share yourCalendar with, highlight the name and click on the To: button in the Global Address… Read More »

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Outlook 2010 Login to your Exchange Calendar. Select the Home Tab and click on Open Calendar drop down menu above managed calendars item in the tool ribbon and select Open Shared Calendar. Select the Name button to open the Global Address dialog box. Search for the UCI Campus Holiday’s Calendar from the Global Address List, select it and click the OK button.… Read More »

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To share your Calendar right click on the Calendar you wish to share and select Share Calendar in the drop down list. Click on the Details: drop down menu to choose the level of detail of your Calendar you wish to share and then make your other selections by checking or unchecking the appropriate boxes that apply. Click the Send button… Read More »

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Exchange Email Tasks (9)

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Video Tutorial Using the Global Address List in Outlook Video Tutorial (1:07) Directions The best way to address email is to find your intended recipient in the Global Address List (GAL). After clicking on “new e-mail” a new window will come up. Click the “To” button to pull up the GAL. You will usually have the… Read More »

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Video Tutorial Adressing Multiple Recepients in Outlook Video Tutorial (:39) Directions Many email program use commas to separate the addresses of multiple recipients. Exchange uses semicolons (;). This is something you can configure in your Outlook options. From the “File” menu (1) select “Options” (2). This will bring up the options window. From the Outlook Options… Read More »

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Video Tutorial Creating or Modifying Signatures in Outlook Video Tutorial (1:23) Directions Click on the File Tab and then click on the Options Button. In the Outlook Options dialog box click on Mail then click on the Signatures Button. Click on the New button Enter the name for your new signature then click OK. Highlight your signature name by clicking on it that you want to… Read More »

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Video Tutorial Setting an Automatic Out Of Office Reply Message in Outlook Video Tutorial (2:14) Directions Click on the File Tab and then click on the Automatic Replies Button. Select the dates when you want your Automatic Reply to be sent. Type in your automatic reply for “Inside My Organization”. Either copy and paste in the same reply for people… Read More »

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Exchange allows you to set an automatic reply or vacation responder when you will be away from checking your email. Use the instructions below for Outlook Web Access (OWA). Login to Outlook Web Access Click the Options Gear in the top right corner and select Set Automatic Replies Select Send automatic replies Optionally, Check the… Read More »

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Office 365 allows you to set an automatic reply or vacation responder when you will be away from checking your email. Use the instructions below for Outlook Web Access (OWA). Login to Outlook Web Access Click the gear  in the top right corner and select Options From that screen, choose Automatic Replies: Select Send automatic… Read More »

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Video Tutorial Creating Rules to Filter Messages Automatically in Outlook Video Tutorial (1:55) Directions With the Home tab selected, click on Rules. Select Create Rule Enter criteria for filtering email then click on the OK button. Notice there are two parts to a rule: a pattern indicating when the rule applies (e.g. who the message is from) and a… Read More »

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Video Tutorial How do I view my emails as threads or conversations in Outlook video tutorial (1:28) Directions Outlook allows you to look at email messages in two different ways. Normally, you look at one message at a time, independent of its history. But Outlook also allows a “threaded” view which collects together all the messages… Read More »

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Video Tutorial Searching for email in Outlook Video Tutorial (1:26) Directions When you click in the search box, a new tab appears on the ribbon. In the Search Tools tab, click on Advanced Find.  If you want to search for text inside a message, ‘set search for the words’ in: to ‘subject field and message body’.… Read More »

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Smartphone (1)

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Please Note: Due to the variety of manufacturers and OS releases, the following is an example set-up to help you navigate the prompts on your own phone which may occur in a different order and look different. Additional Note — Remote Wiping of Phone Data: Some phones “may” offer an option to allow the user… Read More »

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zotALERT (2)

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These instructions should work for Windows 7, 8, 10. Getting Started Windows-based PC (Desktop or Laptop) Download the Alertus Desktop Client. Launch the installation by double-clicking “AlertusClient.exe”. Select “Yes” and the installation will complete automatically.  Once the installation has completed, you will see the Alertus icon in your system tray.       Updated on… Read More »

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These instructions should work for Mac OS. Getting Started Mac OS (Desktop or Laptop) Download the Alertus Desktop Client for Mac. Launch the installation by double-clicking “alertus-desktop.dmg”.  In the window that opens, double click the “alertus-desktop.pkg” file.  Click “Continue, “Agree”, and “Install”. Once the installation has completed, you will see the Alertus icon in your menu bar.… Read More »

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General Email Questions (13)

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OIT provides basic email services (OIT MailBox Services) for all faculty and staff. See “Getting Started with Email for Faculty and Staff“. Students are provided email through UCI Google Apps. See “Getting Started with Email for Students“. People with Sponsored UCInetIDs can also get an e-mail account. To sign up for email, you need to activate… Read More »

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OIT scans incoming email for viruses and cleans up infected messages. This protection is available only to messages sent to @UCI.EDU addresses. Overview The number of computer virus infections has been steadily increasing over the past several years and is continuing to rise. Many computers don’t have virus detection software and don’t have the most… Read More »

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You can use your email program to access UCI’s electronic phonebook through LDAP. LDAP (Lightweight Directory Access Protocol) is a set of protocols for accessing information directories. To use this service, configure your email program with the settings below. Note: This will not work if you are off-campus unless you first enable the VPN. Visit… Read More »

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UCI Retirees may retain their email accounts indefinitely after retirement if they complete the following form. More information can be found on the Center for Emeriti and Retirees website. Retain Your UCI Email Address Form (PDF) Please check with your Health Sciences Help Desk (714-456-3333) or OIT (main campus) Help Desk (714-824-2222) to make sure… Read More »

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Currently, quota limits are 4 GB for faculty and career staff, 2 G for graduate students, and 1 GB for everyone else. Updated on Tuesday, September 6, 2016

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Use My Email Options to check your quota and see how you are using. If you are at or near the limits, you should delete old messages or move them to your local computer. My Email Options (Login Required) Updated on Tuesday, September 6, 2016

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You can send up to 30 MB in e-mail, but this includes your e-mail message and any attachments. Updated on Tuesday, September 6, 2016

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If you want to have your UCI e-mail delivered to another address, you need to change your “delivery point” through PhUpdate. We have instructions available to help you change your delivery point. Email Delivery Point Instructions Updated on Tuesday, September 6, 2016

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Another way of checking your UCI e-mail is through a software program. We have written instructions to help you set up your software. E-mail Software Setup Instructions Updated on Tuesday, September 6, 2016

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IMAP folders are stored on the server. We have instructions to help you subscribe to your IMAP folders if they are not showing up automatically. You may have to subscribe to the spam folders set up by My E-mail Options if they do not appear automatically. Subscribe to IMAP Folders Updated on Tuesday, September 6,… Read More »

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We check incoming e-mail to try to determine if it is spam. Login to My Email Options to set up filter preferences to move them out of your Inbox into a new “SPAM” folder. No automated technique can determine with 100% accuracy if a message is spam. Check your “SPAM” folder regularly for legitimate messages… Read More »

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Faculty, staff and graduate students can choose an additional email address based on their full names using a My.Name Email Address. Set Up Your My.Name Address (Login Required) Updated on Friday, September 9, 2016

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We recommend the following safety tips for using email. Don’t open unexpected attachments. Use spam filters. Beware of spoof or phishing emails. Don’t send sensitive data in email. Avoid clicking on links in the body of a message. Type in the URL to a site yourself, to make sure the address hasn’t been spoofed. More… Read More »

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Spam FAQ (4)

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Have you set up spam filtering, either through “My Email Options” or through “Advanced Spam Filtering”?  If you have set up filtering, you may want to either change your option to “strict” in “My Email Options” or fine tune the advanced spam filtering settings. If you need more help, contact the OIT Help Desk at (949)… Read More »

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Our mail system will reject connections from mail servers listed on a particular set of “remote block lists” (RBLs). The RBLs are lists of identified spammers, maintained by a third party. Anybody sending through an RBL-listed server will be unable to deliver mail to UCI. Please note that the sender in such cases will receive… Read More »

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Setting Up Thunderbird’s Junk Mail Control Launch Thunderbird From the Tools menu, select Account Settings (See Figure 1) Select Junk Settings in the left pane. You may have to click on the plus sign next to your account name to expand this list. In the Junk Settings window, check Enable adaptive junk mail controls for this account. (See Figure 2) Check Trust junk mail… Read More »

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This will create an additional layer of filtering for Spam using UCI’s SpamAssassin program that tags messages before they are delivered to you. Messages that have a score of 5 or higher will be tagged as Spam. Click on the Mail menu at the top of the screen, then choose Preferences. Click on the Rules icon, then click the Add Rule button.… Read More »

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Office 365 Support (7)

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Follow the instructions below to help you access your email, calendar, contacts and task management account from a web browser. If you have any problems with this configuration, contact the OIT Help Desk at ext. 42222 for further assistance. Note: These instructions were tested and verified using current versions of Internet Explorer 10, Firefox and Chrome. In the web browser… Read More »

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Follow the steps below to add all the current Skype for Business/Lync participants at once.  In LYNC, enter ‘OIT – Microsoft Lync Participants’ in the Find a contact box Hover over the blue-highlighted contact list and a plus will appear in the right-hand corner of the contact. Click the plus symbol and it will automatically add all the… Read More »

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Repair a profile in Outlook 2010 or 2013 In Outlook 2010 or 2013, click File. Click the down-arrow next to Account Settings, and then Account Settings. On the Email tab, select your account (profile), and then click Repair. Follow the prompts in the wizard. Enter your UCInetID@ad.uci.edu when prompted for a username or email address.… Read More »

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Note: If you need help setting up a mobile device (iOS or Android), view these instructions instead. Set up UCI Office 365 for Outlook 2010/2013 for Windows Follow the instructions below to set up your email, calendar, contacts and task management account in Outlook 2010 or Outlook 2013 for Windows. If you are a Health… Read More »

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Note: If you need help setting up your email on a computer (Mac or Windows), view these instructions instead. Set up UCI Office 365 on an Apple iOS device Follow the instructions below to help you set up your UCI Office 365 email, calendar, contacts and task management account on iOS. Note: If you are… Read More »

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If you are a faculty or staff member who is enrolled in either Office 365 Education Plus or Office 365 ProPlus, follow these steps to download Microsoft Office for your PC or Mac, as well as the mobile versions of the apps for your iOS or Android device. NOTE:   Uninstall any previous versions of… Read More »

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If you recently changed your Office 365/Exchange password, you need to go through the following steps to enter the new password on your computers & mobile devices. If you use ES Mail or UCI Gmail,  please use these instructions to update your devices after a password change instead. ES Mail (Webmail) – Updating computers and mobile devices… Read More »

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Microsoft Volume Licensing (2)

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Summary: Tips on activating Microsoft volume licenses for Windows and Office. This applies to all versions after Windows XP and Office 2007. Proper network DNS configuration is needed for Microsoft volume-licensed software to activate Recent Microsoft volume-licensed products for Windows activate automatically via an on-campus activation server. Note: Office 365 Software activates online with Microsoft. Applicable… Read More »

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Volume License Activation Microsoft has changed the way volume license product activation occurs in Windows Vista, 7, and newer Windows Server 2008 and newer Office (for Windows, not MacOS) 2007 and newer, and Office family products like Visio and Project. You do not have to type a 25-character product key. Computers activate by “talking” to an… Read More »

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iOS (1)

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You will need to be connected to the Internet via WiFi or via your Mobile carrier to complete this process. If this is the first account you are setting up on iPhone, tap Mail. Otherwise, skip to Step 2. From the Home screen, tap Settings. Tap Mail, Contacts, Calendars and then under Accounts, tap Add Account. Tap Other, then tap Add Mail Account.… Read More »

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UCI Gmail (1)

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Gmail allows you to set an automatic reply or vacation responder when you will be away from checking your email. Login to your UCI Gmail account Click the Gear Settings icon in the top right corner and select Settings Under the General tab, scroll down to Vacation responder Select the day you want the responder… Read More »

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Computer Labs (3)

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All smartclassrooms and computer labs that are OIT supported require a UCInetID and Password to log in. Type in your UCInetID (Do not put “@uci.edu”) – See example below. Type in your Password (Case-sensitive) and press Enter on the keyboard.   Note: There are other classrooms and/or computer labs in campus that are managed by different… Read More »

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Yes. They can log in using one of the following: A temporary account issued by the OIT HelpDesk Please contact OIT at (949) 824-2222 or send email to oit@uci.edu to request for a temporary account and password. You will need to provide the class information, duration of the class, and which computer lab you are scheduled in. For scheduling… Read More »

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Here is a video on how to add the Java application URL on the Exception list for Windows computers: Java – Adding Sites to Exception List New versions of Java will require this additional step in order for the Java applet to work in the classroom or lab computers when visiting certain websites. This video is on UCI Replay… Read More »

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