Software and Hardware Resources

Software and hardware can often be obtained at discounted rates through University license agreements. Before purchasing software, check with your local computing support or search the Software Licenses Database below.

Software

Hardware

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Software FAQ

UC Irvine Contacts

Campus contacts are listed in software pages where applicable and are “first points of contact” — they may either have technical information handy or know where to get answers. In many cases the Campus Contact is simply oit@uci.edu and email to this address can get you more details on a particular package, or begin the ordering and distribution process.

University of California System Wide Contacts

  • University of California Office of the President. (UCOP) Strategic Sourcing web site
    This office is central to the UC system and facilitates many business and academic contracts for the University at large.
  • Technical Acquisition Support. (UC-TAS)
    A group consisting of at least one representative from each UC campus and laboratory as well as representatives from UCOP whose primary goal is to consider, discuss, and execute hardware and software license agreements beneficial to the UC system.

    • UC Irvine TAS Representative
      Stephen D. Franklin
      Office of Information Technology
      University of California
      Irvine, California 92697-2225
      949-824-5154
      fax: 949-824-2069

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When you can’t find a product here…

  1. Contact your Computing Support Coordinator
    Each department has its own software standards and sometimes even its own software licenses.
  2. Fill out this Product Request Form
    Identifying the software packages which are of interest to faculty and staff drives the process of negotiating and securing new discount software licenses for UCI.

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All Licenses are exclusive to the University of California, Irvine

Competitive Upgrade
Some companies allow/encourage purchasing their product at a reduced price if you are switching from a specific competitors software. Microsoft is one company who uses this term.
Con currency
Exact definition may vary according to vendor. In general, refers to number of users accessing a computer at one time. Con currency clauses can be found in software volume license agreements as well as maintenance agreements.
Discount Pricing
Discount Pricing:Lower-than-list prices unilaterally offered by a software manufacturer or vendor, without negotiation or formal contract. Education pricing, multi-license breaks, limited-time or introductory offers and breaks based on a commitment to purchase a given number of licenses over time are all forms of discount pricing. If the product has a large enough user base or is considered strategic, the University may formalize such offers as a volume purchase agreement. Without an agreement, offers can be withdrawn or changed without notice.
Floating License
A license where many machines may have the software installed, but only a specific number of machines may run it at a time. All machines that may run the software must have network access. When the user starts the program, the program checks with a central monitoring system to see if there is an “open” license. If all the licenses are in use, the program stops and returns the information to the user.
License
A written license, acquired at time of purchase, authorizing you to legally use a particular piece of software — all software require a license for legal use. Software agreement licenses are located in the box when you purchase software at your local computer store. Or, they may also be covered under a Software Volume License Agreement or SVLA (see below for definition). When you acquire through the proper procedures, the SVLA allows you legal use of specific software. In some cases, a serial number is included, enabling you to take advantage of a vendor’s technical support; in other cases, a designated, Campus contact routes questions to technical support.
Maintenance
Recurring annual fees, which may or may not be mandatory for continued use of the software. Maintenance usually includes technical support and updates. For programs that are not paid-up at initial purchase, maintenance is the annual fee to keep the program running.
Multi packs
Many software companies offer software in *multipacks*. Usually included is one set of media, one set of manuals and a license agreement for a specific number of users — 10 or 50 or 100.
Node-locked License
A license where only so many specific machines may have the software installed.  Usually requires registration of CPU serial numbers.
“Paid Up”
Software that is paid for on a one-time basis, giving the user the right to run the program as long as he/she chooses. It does not imply a right to updates, which are typically sold separately as part of a maintenance agreement, or on a per-update basis. Some software is more “leased” than sold, in that there is an annual fee to continue using the software. If these cases, if the fee is not paid, the software quits working.
Shared Purchases
A type of software multi-license purchase, by a group of campus departments, coordinated by the Office of Information Technology and distributed via the OIT Archives.
Site License
Usually applied to a licensing agreement that allows software to be run on an unlimited number of CPUs. The number of users per CPU is not limited by the license where multi-user capability exists. Some agreements have CPU limits so high as to be considered site licenses. Site licenses are relatively rare.
SVLA – Software Volume License Agreement
A term used to describe all types of software license agreements, monitored by the UCOP.
Volume Purchase Agreement
A formal agreement between the University and a software manufacturer or vendor. A source, order process and usually pricing limits are negotiated and put in a contract with a specific term and renewal conditions. Volume purchase agreements are rarely mandatory (i.e., end users can buy elsewhere), but generally have very advantageous pricing

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On the UCOP website at: http://www.ucop.edu/purchserv/access.php

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Macintosh OS X

  1. From the Finder, click the Go menu at the top and select Connect To Server.
    go to server 232x300 How to Connect to the Macintosh Archive
  2. Type in mac.nacs.uci.edu in the Server Address field.
  3. Click Connect
  4. Select Guest and click Connect
    MacArchive Guest 300x180 How to Connect to the Macintosh Archive
  5. The Mac Archive will mount on your computer.
  6. You may run software installers directly from the Mac Archive or copy the software to your computer’s hard drive.
  7. To eject the volume, click the eject icon next to the name in the Shared area of a Finder window or drag the Mac Archive volume to the Trash.
    MacArchive Eject 174x300 How to Connect to the Macintosh Archive

Note: The Mac Archive is in the process of being updated. The current software available is older software.

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There are many ways to purchase Microsoft Software. With any vendor you pick, there is a tradeoff between convenience and price.

Some Recommended Vendors

Vendor Products Pros Cons
UCI Computer Store Academic EditionsSelect Licenses & Media Convenience. This is usually the best source for all Academic Editions, and the only place that accepts departmental recharges. Select licences have a 15% markup as opposed to TRC.
SHI Select Licenses & MediaUC-MCCA leases SHI is the UC system’s contract reseller. Generally they have the best prices available for software agreeements sponsored by by University of California SHI is in Massachusets. There are sometimes shipping delays. However, products are available via electronic download.
Your computer manufacturer Windows, Office Convenience of having the software pre-installed. Prices generally match Academic Edition prices more expensive than Select licenses

Glossary

Academic Edition
Software products for academic use only. You must be UCI faculty, staff, or student to purchase academic editions. Otherwise, academic editions are much like retail editions.UCI affiliates can install this software on personally owned computers, as long as they’re not using the software as part of a business endeavor.
Select
a Microsoft Software licensing program. You do not buy boxes of software. Instead you buy licenses to use the software, and one copy of media (CD-Rom). This is advantageous when you need to install software on a whole bunch of computers, and you don’t need multiple CDs. Select licenses are for University-owned computers only. Select licenses typically cost only 1/4 -1/3 as much as Academic Editions.
Maintenance
the right to upgrade to the next version of the software when it is released
UC-MCCA
The UC-Microsoft Consolidated Campus agreement. This is a leasing agreement. You get all software upgrades for the products you license. The annual charge is based on the number of employees in your school or department. Each year you count employees and renew your lease. If you choose not to renew the lease, you must remove the software.The number of computers is not counted. This program is advantageous for some units at UCI, and not for others. If you want more information about UC-MCCA, please contact Bob Hudack at (949)824-6759.

Microsoft ended all support for Windows XP and Office 2003 on April 8, 2014.

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File transfers should be performed via secure protocols. Most campus hosts have removed plaintext FTP servers.

Windows Clients

WinSCP

WinSCP is a freeware SFTP and SCP client for Windows.

SSH Tectia Client

A&BS departments should use OIT’s Desktop Service’s recommended SFTP client, currently SSH Tectia. Free for academic use, this client is manufactured by SSH Communications.

Macintosh Clients

Fetch

dataComet-Secure

dataComet-Secure is licensed for use within the UCI community and is distributed from the Mac Archive.

Linux Clients

sftp is bundled with most Linux distributions.

 

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Microsoft Volume Licensing

Summary: Tips on activating Microsoft volume licenses (Windows 7/8/Vista/Server 2012– Office 2010/2013)

Proper network DNS configuration is needed for Microsoft volume-licensed software to activate

Recent Microsoft volume-licensed products for Windows activate automatically via an on-campus activation server.

Applicable titles:

  • Windows Vista, 7, 8
  • Windows Server 2008, 2008 R2, 2012
  • Office 2010, 2013, and Office family products like Visio and Project.

You do not have to type a 25-character product key.

Computers activate by “talking” to an on-campus activation server at least every 180 days.  The activation server is automatically located via the campus DNS. Activation is transparent and low-bandwidth.  OIT has been running an activation server (KMS server) since Windows Vista was released. There have been very few problems, and to the best of our knowledge, all have been solved.

This activation service is for volume licenses and media only obtained via SHI or  the UCI Computerstore for use on university systems.

Current Windows operating systems require that the proper DNS suffix for UCI.EDU be configured in the network settings. If these settings are not properly configured you will receive the following error:

kms activate error 300x125 Microsoft Volume License Product Activation

If your computer cannot activate within 30 days of initial product use, you will experience a loss of service. After the initial activation, your computer must check in with the activation server at least once every 180 days.

How do I set my DNS suffix settings?

  1. Click on the start menu and type Network and Sharing Center in the search box, then click Enter.
  2. Click on Change adapter settings located on the left column header
  3. Choose your network adapter, right click and choose properties
  4. Highlight Internet Protocol Version (TCP/IPv4) and click on properties and then click on the Advanced button.
  5. Click on the DNS tab and click on Append these DNS suffixes (in order). Click on Add and then type uci.edu.
  6. To finish click Add, then Ok, Ok

What if I am I am on a domain?

Contact your network adminstrator to add uci.edu to the following group policy:

Computer Configuration > Policies > Administrative Templates > Network > DNS Client > DNS Suffix Search List

Once the DNS search string is configured properly, activation will occur automatically without user intervention. Off-campus laptops will activate seamlessly if they are used on campus at least every 180 days, or are connected to the campus VPN at least once every 180 days.

More troubleshooting: Volume Licensing and the Key Management Service

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Volume License Activation

Microsoft has changed the wayvolume license product activation occurs in

  • Windows Vista, 7, 8
  • Windows Server 2008, 2008 R2, 2012
  • Office 2010, 2013, and Office family products like Visio and Project.

You do not have to type a 25-character product key.

Computers activate by “talking” to an on-campus activation server at least every 180 days.  The activation server is automatically located via the campus DNS. Activation is transparent and low-bandwidth.  OIT has been running an activation server (KMS server) since Windows Vista was released. There have been very few problems, and to the best of our knowledge, all have been solved.

This activation service is for volume licenses and media only obtained via SHI or  the UCI Computerstore for use on university systems.

Use of the activation server protects you, the University, and Microsoft from software piracy. The activation server works transparently and automatically on all systems using the campus DNS.  If you support your own DNS server, see below…

The on-campus activation server provides a much higher degree of safety.

How can I verify that my software is activated?

  • Windows 7/8 : Go to Control Panel > System and Security > System. Scroll to the bottom to view the Windows activation status.
  • Office 2010: In an Office application such as Microsoft Word, from the File menu, choose Help, and then view the status at the top of the right column. (Clicking the Help button or pressing F1 will not work.)
  • Office 2013: In an Office application such as Microsoft Word, from the File menu, choose Office Account, and then view the status at the top right.

Number 1 problem with activation

Be sure uci.edu is in your list of domain search strings! Your local computer help desk can assist with this.

This is necessary due to a network incompatibility introduced with Windows 7 SP1 and later.

Special cases

My unit is using its own DNS server

If you are running your own DNS for your domain, the record you want  to register is:

_vlmcs._tcp.YOURDOMAIN.uci.edu.                  SRV     0 0 1688 kms-service.oit.uci.edu.

I’m having difficulties after installing Windows 7 with Service Pack 1 or Windows Server 2008 R2 with Service Pack 1

OIT has verified that the Service Pack changes the way DNS works, and that the server may no longer be “found” automatically. We have opened up a support case with Microsoft. Until the issue is resolved, the problem can usually be resolved by adding uci.edu as a DNS search suffix in TCP/IP properties. Here are more details for the UCI DNS-KMS workaround.

The automatic DNS resolution doesn’t seem to be working. Are there command line instructions?

Windows:

  1. Connect to the VPN.
  2. Open an elevated command prompt window.
  3. (optional) slmgr.vbs /rearm may be needed to reset a system that has gone past the 30-day grace period, or has had an incorrect key entered. This is not needed on a newly upgraded system.
  4. Type “slmgr.vbs /skms kms-service.oit.uci.edu”  (configures activation service)
  5. Type “slmgr.vbs /ato”   (performs activation good for 180 days)
    Then suggested monthly… or at least every 180 days, repeat.
  6. (optional) Type “slmgr.vbs /dli” to display license information

Office 2010 (the command text is different, but the steps are logically similar):

The ospp.vbs script – The Office Software Protection Platform script (ospp.vbs script) enables you to configure volume editions of Office 2010 client products. You must open a command prompt by using administrator permissions and navigate to the folder that contains the script. The script is located in the %installdir%\Program Files\Microsoft Office\Office14 folder. If you are running 32-bit Office 2010 on a 64-bit operating system, the script is located in the %installdir%\Program Files (x86)\Microsoft Office\Office14 folder.

The commands below were be run from the C:\Windows\System32 folder on a sample system.

  1. cscript “\Program Files\Microsoft Office\Office14\ospp.vbs” /dstatus
  2. cscript “\Program Files\Microsoft Office\Office14\ospp.vbs” /sethst:kms-service.oit.uci.edu
  3. cscript “\Program Files\Microsoft Office\Office14\ospp.vbs” /act

**** Checking activation:  Open any Office program (i.e., Word).  Go to the File tab. Choose Help.

Reference: http://technet.microsoft.com/en-us/library/ee624350.aspx  7-26-2011

Someone is taking UCI equipment off-campus

As long as they connect to UCINet at least once every 180 days, there will be no problem.

What about personally-owned computers?

There are three options for personally-owned systems…

  1. Buy “Student Select” licenses and media from the UCI ComputerStore or SHI. This program will end on After April 1, 2012
  2. Buy “Work-at-Home” media from http://www.onthehub.com . The home computer must only be used for work purposes, and the user must have a valid license for the software on their work computer. This program is scheduled to be discontinued as almost no one uses their home PC for work purposes only.
  3. MCCA enrollees only – Sometime in August, Microsoft should make available “Home Use” licenses for personal use on a MCCA enrollee’s PC. These licenses will include downloadable media only, and be very economically priced. This is a MCCA Software Assurance benefit. This is for Office 2010 (Windows) or Office 2011 (MacOS) only.

Issue with Office 2010 Family applications vs. Office 2003

Aakash Shah reported difficulties when installing Office 2010 family products like Visio along with Office 2003. He suggests the following steps to ensure proper activation:

cscript “%ProgramFiles%\Microsoft Office\Office14\ospp.vbs” /osppsvcauto Sets Office Software Protection Platform service startup type to automatic to prevent any problems on the next activation cycle
cscript “%ProgramFiles%\Microsoft Office\Office14\ospp.vbs” /osppsvcrestart Restarts Office Software Protection Platform service
cscript “%ProgramFiles%\Microsoft Office\Office14\ospp.vbs” /act Triggers Office 2010 programs to activate themselves

Installing over pre-loaded Office Starter 2010 with licensed versions – KMS or otherwise

If your computer comes pre-loaded with Officer Starter 2010, and you want to install a volume license or Student Seclect version of Office 2010 without re-imaging, it is recommended that you uninstall Office Starter 2010 before installing your new, complete version of Office 2010.

 
 
Bob Hudack

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