NACS Windows Resources

TruSecure Hot or Not
This site digests the latest technical bulletins into simple explanations

Windows XP Service Pack 2

Microsoft has released their update to Windows XP and the improvements it makes on security and stability lead us to feel that installing it is a prerequisite for safe computing at UCI.  We have a Sharepoint site dedicated to sharing information about this update.  We will continue to post technical bulletins as we get them relating to installation of this product update.  NACS has found that each system has it's own unique experience when being upgraded, so being prepared for any problems is a wise idea.  The SP 2 update is posted on the NACS PC Archive (only available to staff and faculty du eto MS licensing issues).  Click here for more information on delivery of this update via Windows Update or Automatic Updates.

**Please visit the NACS Windows XP Service Pack 2 Discussion and Information page**

Find Information You Need By Your Computing User/Support Role

• Desktop User- NACS's Help Desk page with basic FAQs. Email, file transfers and basic system configuration info.
• Computer Support Coordinator / Local Administrators - Microsoft Tech Net articles or links to other online resources that have proven useful to NACS in supporting Windows software.
• School Computing Coordinator / Directors- UCI Electronic Use policies and standards.

Software Licensing and Availability

• Campus and UCOP Bulk License Agreements
• Academic and Specialized software licenses

Resources in NACS for supporting Microsoft products

• NACS Response Center

Windows Network Services

• NACS supports DDNS on our campus DNS servers.
• NACS can provide support a secure DHCP for Windows 2000/2003 (contact our Response Center for more information on this customized service)
• UCIMobile Access is the UCI WiFi network.
• Further support information is available at the NACS Response Center home page.

Security and Response Measures

• **The NACS Security home page has the latest news on threats and viruses.**
• Microsoft OS Security Primer- Windows 2000/XP install guides.
• How do you know you have been blocked by NACS.
• What to do if you think your computer has been compromised in any way.

Recommended Mailing Lists for Windows Support

• Windows-Support - A general broadcast list for basic issues.
• UCICSCG - A list of on-campus people who support computers.  Admission is based on being a technical support professional at UCI.
• Network-Security-Alerts- for receiving security alerts and information from NACS's Network Planning & Security group.
• Windows in Higher-Education - A non-UCI web site with support for Windows and Microsoft products in Higher Education..