Archive — Help Desk

ServiceNow Update - November 19 & 20

ServiceNow Update

Nov 2, 2016

UCI’s ServiceNow will be upgraded on November 19 & 20. It will be unavailable during the upgrade. Continue Reading ServiceNow Update

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Required UCInetID Password Changes

Jul 22, 2016

As part of UCI’s efforts to increase security, you are required to change your UCInetID password. Continue Reading Required UCInetID Password Changes

Illustration of laptop with report

Printing of PPS Reports

Jun 21, 2016

As of July 1st payroll reports will no longer be printed centrally and distributed to departments. You will continue to have access to the same reports online via the Electronic Document Library (EDL). Continue Reading Printing of PPS Reports

Hand pulling password from code.

Annual Password Changes Required

Nov 16, 2015

As part of UCI’s efforts to increase security, you are now required to change your UCInetID password annually. Continue Reading Annual Password Changes Required

Cloud Computing Illustration

Cloud File Storage Options

Oct 2, 2015

Storing or sharing University information? Make sure you are using a service for which a contract has been established. Learn more about the cloud computing services available to UCI Faculty and Staff. Continue Reading Cloud File Storage Options

Get Help, Get Services, Get Answers

New Facilities Management Services Portal

Jul 22, 2015

Facilities Management is excited to announce that beginning July 27th, enhancements will become available for requesting services in the new Facilities Management Services portal.
Continue Reading New Facilities Management Services Portal

Get Help, Get Services, Get Answers

OIT Service Desk

Jun 24, 2015

Need help from OIT? Have a question or need to report an issue? Use our new OIT Service Desk portal to open your own support ticket.
Continue Reading OIT Service Desk

Access your monthly Telephone Bill in EDL

Feb 5, 2015

Starting with the January 2015 Telephone Billing cycle, TBS reports are exclusively available online through EDL (Electronic Document Library) Continue Reading Access your monthly Telephone Bill in EDL

Online Legacy Financial Systems Retirement December 30, 2014

Online Legacy Financial Systems Retirement

Dec 18, 2014

Access to online legacy financial systems will no longer be available after December 30, 2014. Continue Reading Online Legacy Financial Systems Retirement

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