Email Quotas for OIT Mailbox Services

Check Quota

You can check your quota to see how much of your quota you are using. If you are at or near the limits, you should delete old messages or move them to your local computer.

The current quota for OIT Mailbox Sevices (aka ES Mail) is 10GB for undergraduates and 50GB for all other users.  We regret that this is a system limitation and cannot be increased. If you need more storage, we encourage you to sign up for UCI Gmail which has unlimited storage.

Tips for Staying Under Quota

  1. Check your quota often.
    Use My Email Options to check your quota. (Login is required.)
  2. Empty your "trash" folder.
    Email that has been deleted may still be stored in your "trash" folder. Check this folder periodically and empty the trash. Note, this will remove these messages permanently.
  3. Empty your "spam" folder.
    If you have setup a spam folder, check this folder for spam and delete the messages. If you use Webmail you may need to subscribe to the folder by clicking on "Folders" located at the top page links and then under Unsubscribe/Subscribe subscribe to the new spam folder. You can sign up for automatic "Spam Filtering" by using My Email Options.
  4. It isn't the quantity of messages you delete, but the quality.
    Messages with large attachments and pictures takes up the most room. Save attachments to your computer and then detach the attachments from the message. Here are instructions on how to do this for Apple Mail, Outlook, and Thunderbird.
  5. Use Google Drive or Microsoft OneDrive instead of emailing large attachments.
    You can use Google Drive or Microsoft OneDrive to upload large attachments and then send your recipient the link instead of the entire file. If you haven't already created a UCI Google account, you can do so here.