DEFT

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NOTE: Starting in January 2020, employees will no longer be able to use the DEFT service to manage direct deposit of their paychecks and should instead use UCPath to make changes or to setup direct deposit for the first time (if they're a new employee). Instructions on how to do this can be found here in UCPath. If you're having trouble or have questions, click the "Ask UCPath Center" button on the Direct Deposit page to pose your question to the Employee Experience Center (aka the UCPath Help Desk). Unfortunately, the OIT Help Desk cannot assist with these requests.

The Disbursement Electronic Fund Transfer (DEFT) system is used by STUDENTS ONLY to set up direct deposit of their financial disbursements, such as financial aid and refunds, to their banks. Student employees should not use DEFT to setup direct deposit of their paychecks: they should use UCPath. See the note above.

Login Issues

If you've already set up DEFT but are having trouble logging in:

  1. Follow the on-screen instructions to reset your security question and answer.
  2. If you’re still having trouble, here’s a detailed step-by-step guide on how to unlock your DEFT account.

DEFT checks the UCI Directory to see if your email address is published (a published email addresses generally mean the UCInetID has been active for at least a few business days).

Still Receiving Paper Checks

If you're still getting paper checks, it's because your account may be out of sync. All you need to do is resync your account. Here's how.

  1. Log in to DEFT.
  2. Click on "Electronic Fund Transfer".
  3. Click "Edit".
  4. At the top of the screen, you will be prompted to enter either your bank account number or student ID#.
  5. Scroll down, check the "I Agree" box and then click Update.
  6. On the next page, click "Continue" and you're done.

Please note that it can take up to 3 weeks to start getting your money electronically. If you set up DEFT more than 3 weeks ago but are still getting paper checks, please open a ticket.

I'm getting the error 'requires updating for student enrollment'

Students who set up DEFT for financial aid and later come to work for UCI may get this error message. The solution is to resync your account. Here's how.

  1. Log in to DEFT.
  2. Click on "Electronic Fund Transfer".
  3. Click "Edit".
  4. At the top of the screen, you will be prompted to enter either your bank account number or student ID#.
  5. Scroll down, check the "I Agree" box and then click Update.
  6. On the next page, click "Continue" and you're done.

Seeing Multiple ID Numbers

For auditing purposes, DEFT keeps track of all ID numbers assigned to each student.

I've tried the steps above and I'm still having issues

We recommend you continue your search in our comprehensive ServiceNow Knowledge Base.

If you're still having trouble, feel free to open a ticket. When doing so, please provide the following:

  • Your full name
  • Your UCInetID (the first part of your email address, not your ID number)
  • A detailed description of the issue

Failure to provide this information will delay our response.

Return to the OIT Help Center.

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