How do I set up my email software to use the campus directory (LDAP)?

On Thursday, January 10, 2019, OIT will replace the legacy LDAP server ldap.service.uci.edu with a new server ldap.oit.uci.edu. Users should consult the instructions below to change the server and search root settings in their 'thick' email clients (such as Thunderbird, Apple Mail, or Outlook) as follows:

Old Settings
Server: ldap.service.uci.edu
Search root: ou=University of California Irvine,o=University of California,c=US
Port: 389

New Settings
Server: ldap.oit.uci.edu
Search root: dc=uci,dc=edu
Port: 389

You can use your email program to access UCI's electronic phonebook through LDAP. LDAP (Lightweight Directory Access Protocol) is a set of protocols for accessing information directories. To use this service, configure your email program with the settings below.

Note: This will not work if you are off-campus unless you first enable the VPN. Visit oit.uci.edu/vpn for info on how to download and configure the VPN.

Thunderbird for Windows

Step 1: Set up Thunderbird to use UCI's LDAP server

  1. Launch Thunderbird.
  2. From the Tools menu, select Account Settings.
    Tools > Account Setttings
  3. Select Composition & Addressing from your UCI Email account.
  4. In the Addressing section, select the Use a different LDAP server radio button.
  5. Click the Edit Directories button next to the None drop down menu.
    Composition & Addressing
  6. Click the Add button in LDAP window.
    Add Server
  7. Under the General tab, fill in the following information:
    1. Name: UCI Phone Book
      (This can be any name you choose.)
    2. Hostname: ldap.oit.uci.edu
    3. Base DN: dc=uci,dc=edu
      (Type this in exactly or copy and paste.)
    4. Port Number: 389
  8. Click OK to exit the LDAP configuration window. Click OK to close the LDAP Server window.
    1. Back in the Addressing section, select the new UCI Phone Book entry from the drop down menu.
      Addressing
    2. Click OK to close the Settings window.

Step 2: Using LDAP in Thunderbird

  1. Compose a new message in Thunderbird by clicking the Write icon or selecting File > New > Message.
  2. Type the name of your recipient in the To field.
  3. Thunderbird will start searching the directory and display a list of people who match your search criteria.
  4. Select the person to whom you want to send your message from the list.
    Compose
  5. If Thunderbird does not search the directory, make sure the UCI Phone Book is selected in Addressing in Step 8 above. Also, remember, the directory lookup only works on campus or when using the VPN.

Thunderbird for macOS

Step 1: Set up Thunderbird to use UCI's LDAP server

  1. Launch Thunderbird.
  2. From the Tools menu, select Account Settings.
    Tools > Account Settings
  3. Select Composition & Addressing from your UCI Email account.
  4. In the Addressing section, select the Use a different LDAP server radio button.
  5. Click the Edit Directories button next to the None drop down menu.
    Edit Directories
  6. Click the Add button in LDAP window.
    Add LDAP Directory
  7. Under the General tab, fill in the following information:
    1. Name: UCI Phone Book
      (This can be any name you choose.)
    2. Hostname: ldap.oit.uci.edu
    3. Base DN: dc=uci,dc=edu
      (Type this in exactly or copy and paste.)
    4. Port Number: 389
  8. Click OK to exit the LDAP configuration window. Click OK to close the LDAP Server window.
    1. Back in the Addressing section, select the new UCI Phone Book entry from the drop down menu.
      Addressing
    2. Click OK to close the Settings window.

Step 2: Using LDAP in Thunderbird

  1. Compose a new message in Thunderbird by clicking the Write icon or selecting File > New > Message.
  2. Type the name of your recipient in the To field.
  3. Thunderbird will start searching the directory and display a list of people who match your search criteria.
  4. Select the person to whom you want to send your message from the list.
    Compose
  5. If Thunderbird does not search the directory, make sure the UCI Phone Book is selected in Addressing in Step 8 above. Also, remember, the directory lookup only works on campus or when using the VPN.

Apple Mail

  1. Open System Preferences
  2. Select Internet Accounts
    Internet Accounts
  3. Select Add Other Account at the bottom of the list
    Add Other Account
  4. Select the "Add an LDAP account" radio button and click Create
    Create an LDAP Account
  5. Type in a description, for example UC Irvine
  6. Search base: dc=uci,dc=edu
  7. Scope: Subtree
  8. Server address: ldap.oit.uci.edu
  9. Server Options: Port = 389 (or you can leave it set to Auto)
  10. Use SSL: Uncheck the box
  11. Authentication: None
  12. Click Create.
    Server Settings

Using LDAP in Apple Mail

  1. Compose a new message
  2. In the To field, start typing a name. Apple Mail will use the online directory to find persons matching the name you type.
    Search for person

Outlook for macOS

  1. Under the Outlook menu, select Preferences.
  2. Select Accounts.
  3. In the lower-left, select the + icon and choose Directory Service.
  4. In the LDAP server field that appears, enter ldap.oit.uci.edu
    1. Check the box Override default port.
    2. Change the port field from 636 to 389.
    3. Uncheck the box Use SSL to connect (recommended).
  5. Select Add Account.
  6. Close the Accounts window to return to Outlook.

Using LDAP in Outlook for macOS

  1. Compose a new message
  2. In the To field, start typing a name. Outlook will use the online directory to find persons matching the name you type.

Outlook for Windows

  1. Under the File menu, go to Account Settings>Account Settings.
  2. The Account Settings window will open. Under the Address Books tab, select New...
  3. Select Internet Directory Service (LDAP).
  4. In the Server Name field, type ldap.oit.uci.edu
  5. Select More Settings...
    • A popup will appear warning you that you must restart Outlook for your changes to take effect. Select OK.
  6. In the window that appears, select the Search tab.
  7. Under the heading Search Base, select Custom: and type dc=uci,dc=edu
  8. Select OK, Next, and then Finish.
  9. Close the Account Settings window to return to Outlook.

Using LDAP in Outlook for Windows

  1. Compose a new message
  2. Select the To: button.
  3. Under the Address Book pulldown menu, select ldap.oit.uci.edu (which may be at the bottom of the list).
  4. In the Search box, enter the recipient's name and select Go.
    • You may receive a couple of warnings that your search returned more than 100 results. Click OK to close those windows.
  5. Select the recipient's name from the list of results, and then select the To-> button to add their address to the To: field.
  6. When finished, select OK to return to your new message.

Server Settings for Advanced Use

  • Server: ldap.oit.uci.edu
  • Search root/Base DN: dc=uci,dc=edu
  • Port: 389
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