Voicemail

Your phone line may have an “all call” diversion to Voicemail in place.  Lift receiver and dial # 2 # to cancel the all-call diversion.

The first incoming call to your phone will ring about four times. If you don't answer, it will divert to your pre-set diversion point. The second and subsequent incoming calls will only ring about two times before diverting – the phone system knows you aren’t available. It will reset back to about four rings when you use the phone again. Simply lift the receiver and dial any number (like "0" to reach the campus operator) to signal that you are available for incoming calls.

From any on-campus phone, dial 4-8989.
From any off-campus, dial (949) 824-8989.
Follow the prompts for PHONE MANAGER (3) and PERSONAL OPTIONS (1).

From any on-campus phone, dial 4-8989.
From any off-campus, dial (949) 824-8989.
If you have a multi-line phone, you can also press the Voicemail button when the red light next to it is flashing, indicating a message is waiting.

From any on-campus phone, dial 4-8989.
From any off-campus phone, dial (949) 824-8989.

From any on-campus phone, dial 4-4141.
From any off-campus, dial (949) 824-4141.
Follow the prompts.

From any on-campus phone, dial 4-8989. From any off-campus phone, dial (949) 824-8989. Follow the prompts for PHONE MANAGER (3) and then PERSONAL OPTIONS (1).

An extension with Voicemail can have Voicemail messages sent via email as a WAV file.  Please note, even though the Voicemail message is listened to and deleted via the WAV file, the user will need to delete the message by logging into their Voice mailbox. To request this service, please submit a Telephone Service Request. Please provide an extension and an email address.

An extension with Voicemail can also have Voicemail messages forwarded to a phone number (usually their cell phone). This service is called Immediate Message Notification and is enabled for all Voicemail users. When an Immediate Message Notification call is received, the user must enter their Voicemail security code to listen to the message.  Once the message is deleted, it is also deleted from their Voice mailbox. To setup this feature, please follow the Immediate Message Notification instructions in the UCI Voicemail User Guide.

Submit a self-service OIT Request Form (Login required) yourself to have your own security code reset to the default.

If your request was denied, please try to enter the default security code "654123."

Submit a self-service OIT Request Form (Login required) yourself to have the mailbox RESET FOR A NEW OWNER. All messages and recordings will be deleted. You will be prompted to set a new security code when you login with the default code.

Voicemail is an optional service. While most phones have Voicemail, some do not. Your department business office should submit an Telephone Service Request to request Voicemail be added to your phone.