Instant Messaging

OIT Legacy Chat Service Retired as of February 5, 2020

The OIT Legacy Chat Service (XMPP/Jabber to server has failed and as it is a legacy service being retired we will not return it to service due to its age and lack of vendor support.

We encourage any affected users to migrate to another service such as Microsoft Teams, Google Hangouts Chat, or Slack.

Which One Should You Choose?

We recommend you use the service that your colleagues primarily use. For most campus affiliates (non-HS or UCIMC users), Microsoft Teams is the best choice. For those who primarily use the G Suite for Education service (aka UCI Gmail), we can recommend Google Hangouts Chat. Many departments use Slack internally, please reach out to your local Slack admin and ask them to create an account for you.


If you have questions or would like help moving to a new service please contact the OIT Help Desk at (949)824-2222 or from the Help Center.