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13005 Assistant Manager, Telecommunications (COMM AND NETWORK TCHL SUPV 1)

Website Enterprise Infrastructure

The Office of Information Technology (OIT) is a department of 400+ professionals delivering solutions to campus stakeholders that support the missions of teaching & learning, research and public service. OIT is organized into several divisions. The Enterprise Infrastructure (EI) division is charged with providing technical infrastructure services to other divisions and directly to campus. These services include (but are not limited to): data center, systems, networking and telecommunications.


Under the general direction of the Senior Director, Enterprise, the Assistant Manager, Telecommunications position oversees the telecommunications field and telephone services functions for campus, including but not limited to: telecommunications and telephone system operations and lifecycle management; projects; incidents and requests; risk identification and mitigation; first-level network device support. This position directly supervises the telecommunications engineering and field technician teams. With guidance and mentorship, this entry-level management role is expected to manage priorities and meet objectives; provide direction to staff according to established policies and guidance; administer policies and procedures; analyze operations for improvements to efficiency and effectiveness. This position will be trained to act as part of the division leadership team and may be called upon to serve in campus or department workgroups or committees.


*Internal Recruitment



Compensation Range:

Commensurate with experience.

DOE, plus benefits



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