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2016-1420 Senior Telecom Engineer (PA IV)

  • Career
  • Irvine, CA
  • This position has been filled

Website Enterprise Infrastructure

This position  is the most senior Telecom Network Engineer position in Office of Information Technology. Under the general direction of the Manager, Network Engineering duties include:

The Senior Telecom Engineer for University of California, Irvine Office of Information Technology Services will be responsible for day to day support and operations of an Enterprise Telecommunications Systems based on Mitel Platform. Telecom Services are defined as Analog and Digital Voice, Voicemail, Conference Services, FAX, VOIP, SIP, Enterprise Telephone Systems, Business Lines, Emergency Telephones, ACD, Telephone Licensing, Power Supplies, Network Interfaces providing Telecom Services, Trunk Services, User Rates, Extended T1 and ISDN customer related services. The ideal candidate will support the operations environment, deal with repairs and outages in the production environment, build stable telecom engineering solutions. With over 10,000 customers, this candidate must have experience with ACD Solidus Configuration, Scripting, Testing and Reporting, Onebox voicemail solutions, support our production environment with adds, moves and changes, production software updates and security patching. Will support a approximately 15% of SIP based communications. This position will work with Network Engineers to define and maintain network engineering standards and settings for QOS for voice and video. This position will troubleshoot trunked connections to carriers for telecom services.  Reviews and develops a segment of the annual telecom budget with management.

Recommends appropriate telecom network designs/solutions and specifies appropriate telecom products for new services, network upgrades, network expansions and solutions to telephony problems. Analyzes user requirements and problems and works with product vendors and service providers to design appropriate solutions that meet client requirements using leading-edge technology.

Responsible for evaluating and implementing new technology.  Reviews and evaluates technology and vendor solutions, and makes recommendations to management.

Collaborates with off-campus telecom organizations, such as UC Medical Center, UCSD, UCCS, Berkeley, Ericsson and Cisco, to plan and coordinate the implementation of a new services and technology. This includes sharing resources and resolving problems.




 External Recruitment: Open to current UCI employees and the general public.

Hiring Salary

Commensurate with experience

DOE, plus benefits



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