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2017-0465 Telecommunications Engineer (PA III)

  • Career
  • Irvine, CA
  • This position has been filled

Website Enterprise Infrastructure

Under the general supervision of the Manager of Network Engineering and with direction, guidance, and technical support from the Senior Telecom Systems Engineer, major responsibilities include: Telecom System Administration and Maintenance: Performs hardware and software system administration and maintenance for the campus telephone network and systems such as the Mitel MX-One PBX, Cisco IP telephone system, Mitel One box voice mail, automated attendant, Mitel Solidus ACD and AT&T Emergency 911 services.  The candidate performs installs, upgrades, operational duties, troubleshooting, repairs and maintains the campus telecom network systems to meet or exceed client expectations and industry standards for functionality and reliability.  The candidate participates in a 24X7 on-call rotation.  Advanced design, consulting and technology evaluation: Provides technical consulting to clients.  Performs analysis of client telecom requirements and problems, then recommends appropriate designs and solutions.  Evaluates new technology to enhance the campus telecommunication system.  Documentation: Documents various administrative and technical functions of the telecommunications network systems and infrastructure. Provides backup support for the Primary Telecommunications Radio Engineer. Primary duties include processing telephone related service order requests (moves, adds, and changes), performing client-side system administration of telecom systems to provide services to clients that include telephone, voice mail, and ACD services. Provide telecom platform support for building, updating and ensuring security standards are met or exceeded. Monitor and maintain integrity of telecommunications data sources into Pinnacle billing system.

 

 

 

 External Recruitment: Open to current UCI employees and the general public.

Hiring Salary

Commensurate with experience

DOE, plus benefits

 

 

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