For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

2019-0719 Senior Business Systems Analyst (BUS SYS ANL 3)

  • Contract to Career
  • Irvine, CA
  • This position has been filled

Website Enrollment Systems

The Enrollment Systems (ES) Unit within the UCI Office of Information Technology (OIT) provides support for the systems and applications used by six large, complex and mission critical business units:  Financial Aid and Scholarships, Financial Services, Graduate Division, Office of the Registrar, Summer Session, and Undergraduate Admissions.   The support provided includes daily operational support, monitoring, incident management and troubleshooting; new development, maintenance, upgrades and enhancements to a diverse group of complex in house developed applications, systems, integrations, data extracts and reports; and support for third-party software products and their integration with other systems.

Incumbent applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Identifies, guides, and resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions.  Analyzes and documents complex business functions and requirements for the supported business units.  Serves as the liaison between business and information technology teams.

Follow industry and organizational standards and processes for eliciting and documenting complex business processes and requirements and translates them into various artifacts including business process diagrams, business requirements, functional requirements, use cases, process documents, and workflow documents, which can be successfully executed upon by operational support or development teams.   Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distills underlying true needs from user requests.

Analyzes and identifies impacts of changed requirements or processes.   Provides operational support by analyzing system behavior, exceptions or incidents to determine cause and identify options for remediation or workarounds.  As needed, queries and analyzes data, and analyzes and reviews program code and record layouts.

Leads and performs the full range of testing activities for in-house developed and third-party systems, applications, integrations and reports.  Develops test plans and test cases, schedules, leads and tracks testing by target audience.

Interacts with various levels of the organization in a professional, diplomatic, and tactful manner.  Fosters good relationships with business units.  Listens and understands client needs and assists with explaining technology needs.

Plans and manages work effort to move projects to completion.  Assists in development and enforcement of project deadlines and schedules.  Drives and challenges business units on their assumptions of how they will successfully execute their plans.  Helps manage resources in accordance with project schedules.


 External Recruitment: Open to current UCI employees and the general public.

Hiring Salary

Commensurate with experience

DOE, plus benefits