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Palo Verde ResNet Maintenance

Date(s): Tuesday, March 6, 2018 to Fri, April 6, 2018

Purpose: Scheduled Maintenance

Services Affected:

The residential network team will be performing maintenance on network equipment throughout Palo Verde in the coming weeks. The schedule is as follows:

Tue, Mar 6, PM Buildings 1100-1300
Wed, Mar 7, AM Buildings 1400-2200
Thu, Mar 8, AM Buildings 3100-3300
Fri, Mar 9, AM Buildings 4100-4300

Mon, Mar 26, PM Buildings 4400-5200
Wed, Mar 28, AM Buildings 5300-6200
Thu, Mar 29, AM Buildings 6300-7200

Tue, Apr 3, PM Buildings 7300-7500
Wed, Apr 4, AM Buildings 7600-8200
Thu, Apr 5, AM Buildings 8300-8500
Fri, Apr 6, AM Buildings 8600-8800

========A Message to Residents in Palo Verde========

This is a reminder that OIT has revised its policy regarding the use of home routers in Graduate and Family Housing. You received initial notification of this change last month, and the enforcement of the new policy will begin as early as next week. As previously stated, your specific deadline for complying with the new policy will depend on your building, since the enforcement is being rolled out with our upcoming network equipment upgrade. This schedule was sent out last week, and a copy of the notice can be found at the bottom of this email.

Please make sure that your home router meets the new policy requirements prior to your deadline, as failure to do so will result in a lapse in your network connectivity!

For more information, please visit the following links or review the quoted emails below.

-- OIT Router Setup Guide -

-- Router Policy Change Notice -

-- Switch Replacement Schedule -

If you have any questions or concerns, please contact OIT via email (oit at or by opening a ticket at the Help Center ( Once again, thank you for your cooperation and understanding.

-----Original Message-----

From: PV-Announce

Date: Friday, January 26, 2018 at 10:53 AM


Subject: [PV-Announce] ResNet Policy Change Regarding Home Routers

Dear Resident,

OIT has revised its policy with regard to home routers in Graduate and Family Housing. We are no longer recommending that users configure their routers as access points, with NAT and DHCP disabled. Instead, we now encourage you to set up your router with these features enabled, as you would in an off-campus home environment.

This policy change is being made in an effort to simplify network access and device setup for both ongoing and future residents. It will no longer be necessary for you to register your individual devices in order to bring them online in your residence. As long as your home router is registered and properly configured, every device that you connect to it will have access to the Internet.

Some of you have already made the switch, and the way to tell is to inspect the router itself. If the network cable is plugged into the Internet/WAN port (typically this port is a different color and/or set apart from the other LAN ports), there is nothing you need to do.

However, if the cable is plugged into one of the LAN ports, then you will need to reconfigure your router. To do so, visit the OIT Help Center ( and under the Networking section, select Router Setup. The process involves resetting your router to factory settings and registering the Internet/WAN MAC address of the router. If you have any trouble, you can open a ticket in the Help Center and someone will be in touch.

We encourage you to complete the reconfiguration at your earliest convenience. Routers that are set up according to our legacy recommendations will continue to function until we complete scheduled upgrades to networking equipment in your community, which will occur in March and April. (A detailed schedule of building upgrades and reconfiguration deadlines will be available online within the next few weeks.) Reconfiguring early will allow the most time for you to request and receive assistance and reduce the possibility of a lapse in service. We will send a reminder email shortly before the upgrades are complete.

It is important to note that by registering the WAN MAC address of the router under your UCInetID, you are accepting unqualified responsibility for every device that connects through it. We recommend that you only permit access for users and devices that you would be comfortable registering yourself. In the event of an abuse complaint (security, copyright, or otherwise), OIT will block access and contact you as the responsible party.

If you have questions or need assistance, you can email us at oit at or select the Open a Ticket link in the Help Center.

Service Maintenance Status: Resolved


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