For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

ServiceNow Production Instance Upgrade

Date(s): September 15 ,2020 from 8pm - 12am


Services Affected:

A major upgrade to the ServiceNow system is being planned for the next several weeks. The upgrade will take us from the New York release we are using now to the current Orlando release.

Orlando introduces some new features as well as some performance improvements.

Information and release notes for New York can be found on the ServiceNow web site at:

If you have any questions about this upgrade, please contact us via the OIT Help Desk at

Service Maintenance Status: Resolved


« View All Planned Maintenance Announcements

Scroll Up