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Upgrade of Micollab Softphone System

Date(s): February 12, 2021 from 7 - 10pm

Purpose:

Services Affected:

OIT plans to upgrade the software on the Micollab softphone system on Friday 2/12/21 ​from 7pm - 10pm. This new software will keep the system reliable and current. The upgrade may result in a temporary loss of service for all Micollab softphone users. We expect the upgrade and post-upgrade testing to be completed within the timeframe.

If you have any questions, concerns or issues, please call the OIT Help Desk at 42222.

Update: The planned upgrade of the Micollab softphone system was unsuccessful and will be rescheduled. There was no disruption of service.

OIT Telecommunications Engineering Team

Service Maintenance Status: Resolved

Resolution:

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