You Speak. We Listen.

The Office of Information Technology is embarking on the third cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement.

In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to enhance our understanding of which IT services are of most value to you, and where we have opportunities to serve you better.

On Tuesday, March 26th you will receive an email inviting you to take the 2019 OIT Customer Satisfaction Survey. It will have instructions and the link to the survey.

Your confidential survey responses will contribute to OIT’s efforts to improve our services, business processes, and customer support.

As a token of our appreciation for your time, every respondent will have a chance to win one of 50 Amazon gift cards, with values up to $100.

If you have any questions about the survey, please contact the OIT Help Desk at oit@uci.edu or (949) 824-2222. We appreciate your time. Thank you for helping improve services to you and your departments.

Dana Roode
Chief Information Officer and Associate Vice Chancellor

Kian Colestock
Associate CIO

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