OIT Customer Satisfaction Survey

Dear Colleague:

The Office of Information Technology (OIT) is embarking on an annual survey as part of an overall strategy for continuous service improvement. In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to learn which IT services are of most value to you, and where we have opportunities to serve you better.

On Tuesday February 9, you should have received an email inviting you to take the OIT Customer Satisfaction Survey. It will have instructions, a link, and an access code to get you to the survey.

Information about this survey can be found at https://www.oit.uci.edu/org/customer-satisfaction-survey/

Your confidential survey responses will contribute to OIT’s efforts to improve our services, business processes, and customer support. As a token of our appreciation for your time, every respondent will have a chance to win an Amazon gift card.

If you have any questions about the survey, please contact the OIT Help Desk at oit@uci.edu or x42222. We appreciate your time. Thank you for helping improve services to you and your departments.

Kian Colestock
Assistant Chief Information Officer

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