ServiceNow Update

UCI’s ServiceNow system will be upgraded to the current release (Helsinki) the weekend of November 19 – 20, 2016.  For many users, this upgrade will present little change, but will make future enhancements to the service possible.

During the upgrade, which will take place from November 19-20, ServiceNow will be unavailable for use.

Information and release notes for Geneva and Helsinki can be found on the ServiceNow website. Additional information on the update is available on the OIT Wiki.

If you have any questions about this upgrade or need assistance please contact the OIT Help Desk at (949) 824-2222 or