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You Speak. We Listen.

You Speak. We Listen. Customer Satisfaction Survey October 3 - 27, 2017The Office of Information Technology is embarking on the second cycle of our customer satisfaction survey as part of an overall strategy for continuous service improvement. In cooperation with UC San Diego, who has been successfully using this process for many years, we hope to enhance our understanding of which IT services are of most value to you, and where we have opportunities to serve you better.

On Tuesday, October 3 you will receive an email inviting you to take the 2017 OIT Customer Satisfaction Survey. It will have instructions and the link to get you to the survey.

Your confidential survey responses will contribute to OIT’s efforts to improve our services, business processes, and customer support. As a token of our appreciation for your time, every respondent will have a chance to win an Amazon gift card.

If you have any questions about the survey, please contact the OIT Help Desk at oit@uci.edu or x42222. We appreciate your time. Thank you for helping improve services to you and your departments.

More information: https://www.oit.uci.edu/org/customer-satisfaction-survey/

Dana Roode
Chief Information Officer and Associate Vice Chancellor

Kian Colestock
Assistant CIO

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