I’m New to UCI Office 365

I’ve just migrated to Office 365. What changes should I expect?

The first thing that you will notice if you’ve been using UCI Exchange and have just migrated to Office 365 is that the login process is different. That means that if you have been using OWA (Outlook Web Access) you need to use the Office 365 Login link rather than exchange.uci.edu.

The second change you will notice, especially if you use OWA, is that the Web client uses the style and conventions of Office 2013 whereas OWA (on premise Exchange) used the style and conventions of Office 2010.

Is there anything I have to do?

If you’ve been using Outlook, you’ll need to give Outlook the opportunity to discover that your account is now in the cloud. If  this does not happen automatically (you start Outlook and don’t see any new mail), go to File/Account Settings, select your Exchange account (it may say “Microsoft Exchange” or “UCInetID@ad.uci.edu”) and click the “Repair” button.

If Outlook enters “offline” mode, go to the Send/Receive tab and click Work Offline (to toggle it off).  When Outlook is online, it says Connected to Microsoft Exchange at the bottom of the window; when offline, it says Working Offline.

When you were migrated, you should have received a message advising you about the features of your Exchange account that you may have to re-create after migration:

  • filters
  • rules
  • forwarding orders
  • groups and contacts (if they were created explicitly as @exchange.uci.edu)
  • delegate rights

What happened to my shared calendars?

There will be a period of time during which some OIT Exchange users have moved to the cloud, and others are still using the on-campus Exchange service. At the time your account is moved, most of the configurations you have made to your account will move with you, but shared calendars do not. You may need to go through the process of sharing your calendar with your collaborators again, or requesting them to share with you.

Why is OIT migrating to Office 365?

UC negotiated a system-wide contract with Microsoft for Office 365 services. This makes it possible for OIT to offer and support, in cooperation with Microsoft, a more robust, stable, accessible, and consistent email and calendar service:

  • increased stability and reliability
  • increased redundancy and disaster recovery
  • lower administrative costs for OIT means time for other priority projects

What advantages are there for me?

Office 365 includes several features to the advantage of faculty and staff. To begin with, our contract includes more storage for email than OIT could supply locally. Other services, such as Office Web Apps (document creation online), OneDrive (document storage and collaboration), and Lync (IM, conferencing, and collaboration) are part of the Office 365 suite of services:

  • lower cost – OIT can provide base-level O365 to faculty and staff at no cost to you
  • more email capacity: 50Gb compared to the 4-8Gb OIT could provide
  • large capacity in OneDrive (1Tb)
  • better mobile support
  • lower costs for related Microsoft licenses
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