OIT Customer Satisfaction Survey 2016

OIT Customer Satisfaction Survey InfographicIn 2016, as part of a strategy for continuous service improvement, the Office of Information Technology distributed a Customer Satisfaction Survey. Many of you took the time to provide information, and we thank you.

We would like to share the results of the survey with you.  We were gratified to learn that you feel that OIT is doing many things well.  At the same time, you made many suggestions on how we could serve the campus better.

We will be using this information to adjust and enhance our services.  Thank you again for contributing to OIT's efforts to improve service quality and processes.

Dana Roode
Chief Information Officer and Associate Vice Chancellor

Kian Colestock
Assistant Chief Information Officer