OIT Fact Sheet Fall 2013

Fall 2013
(10/1/2013 – 12/31/2013)

Wireless Networking

146 Buildings with wireless coverage:
50 with complete wireless coverage
96 with partial wireless coverage
1,356 OIT installed wireless access points at 54M bit/sec
146,000 Registered MAC addresses for wireless and DHCP
482,000 Daily average of wireless connections

Wired Networking

183 Buildings
515 Network equipment closets
1,640 Switches, routers, and hubs in service
38,992 Active network jacks

Telephones

9,760 Total Active Phones (Digital: 4323, Analog: 4112, IP: 1325)
5,864 Active Infomail Boxes

E-mail

501,733 Daily average of mail connections received
102,158 Daily average of Webmail logins
1,390,000 Daily average of blocked spam messages
341,000 Daily average of accepted messages
22,482 Total active accounts on OIT Mailbox Services
3,962 Total Exchange Mailboxes
37,708 Total UCI-managed Google Apps accounts
28,105undergradute accounts
  3,483graduate accounts
  6,120faculty & staff accounts

Campus Support

8,768 Campus operator calls answered
6,575 Total problem calls handled by the OIT Help Desk
2,526 Total email correspondence handled by the OIT Help Desk
845 Total network and telephone requests handled
1,534 Desktop Support Issues Handled
232 Total campus systems supported by OIT-EUS
602 Virtual systems supported by OIT-EUS item doubled!
100 Total Websites hosted on servers supported by OIT-EUS
357 Total hosts being backed up by OIT-EUS
29,942 Daily average unique UCInetIDs authenticating
626,078 Daily average authentications

Instructional and Research Support

1,976 Total class Websites in Fall 2013 on EEE
99.3% of undergraduates used EEE in Fall 2013 at least once
84.9% of instructors used EEE in Fall 2013 at least once
100,209 Lab and SmartClassroom logins
1,407 Total class sessions scheduled OIT Labs
54,594 Pages printed through lab printing during Fall quarter
1,774 Recordings made using UCI Replay

Administrative Support

  1. Time Reporting System used by 8,800 employees
  2. Facilities Demand Maintenance and Service Desk – 4000 requests and work orders per month (Spring qtr)
  3. UCI Data Warehouse and Business Intelligence – decision support/analytics – 45,000 user ad-hoc queries/day; 1,088,894 total queries in July, 2013

IT Security

2,202,878 Connection attempts blocked by the border firewall an hour
99,058 Monthly average of VPN sessions
6,529 Monthly average of autoblocks
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