OIT Fact Sheet Fall 2014

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Fall 2014 (10/01/2014 – 12/31/2014)

Wireless Networking

159 Buildings with wireless coverage:
52 with complete wireless coverage
107 with partial wireless coverage
1,539 OIT installed wireless access points at 54M bit/sec
161,000 Registered MAC addresses for wireless and DHCP
675,000 Daily average of wireless connections

Wired Networking

190 Buildings
526 Network equipment closets
1,701 Switches, routers, and hubs in service
40,758 Active network jacks

Telephones

9,846 Total Active Phones (Digital:4,420, Analog:4,041, IP: 1,385)
5,971 Active Infomail Boxes

E-mail

467,850 Daily average of mail connections received
64,224 Daily average of Webmail logins
987,000 Daily average of blocked spam messages
377,000 Daily average of accepted messages
16,603 Total active accounts on OIT Mailbox Services
6,061 Total Exchange Mailboxes 2,350 on-premises 2.350 Office 365
49,593 Total UCI-managed Google Apps accounts
35,690 undergraduate accounts
6,763 graduate accounts
4,229 faculty & staff accounts (last qtr included grad students on payroll as staff. Here they are shown as graduate accounts)

Campus Support

9,336 Campus operator calls answered
6,794 Total problem calls handled by the OIT Help Desk
2,887 Total email correspondence handled by the OIT Help Desk
763 Total network and telephone requests handled
556 Desktop Support Issues Handled
113 Total Websites hosted on servers supported by OIT-EUS
371 Total hosts being backed up by OIT-EUS
24,000 Daily average unique UCInetIDs authenticating
581,000 Daily average authentications

Instructional and Research Support

2,145 Total class Websites in Fall 2013 on EEE
99.49% of undergraduates used EEE in Fall 2013 at least once
85.26% of instructors used EEE in Fall 2013 at least once
38,204 Unique users logged on to EEE
110,570 Lab and SmartClassroom logins
1,140 Total class sessions scheduled OIT Labs
60,552 Pages printed through lab printing during Fall quarter
1,486 Recordings made using UCI Replay

Computer System Support

3,239 Staff desktops & student labs
1,709  Physical & virtual servers
~6,000 CPUs in a computational cluster

Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. UCI Data Warehouse and Business Intelligence – decision support/analytics – 32,752 user ad-hoc queries/day; 1,015,323 total queries in July, 2014
  4. UCI Decision Support (Cognos/KFS)- July 2014- 669 Unique Users; 30,147 Total Report Requests; 23,092 Total KFS Report Requests

IT Security

3,353,450 Connection attempts blocked by the border firewall an hour
89,930 Monthly average of VPN sessions
19,466 Monthly average of autoblocks
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