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OIT Fact Sheets – Spring 2014

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Spring 2014 (04/01/2014 – 06/30/2014)

Wireless Networking

157 Buildings with wireless coverage:
50 with complete wireless coverage
107 with partial wireless coverage
1,403 OIT installed wireless access points at 54M bit/sec
145,000 Registered MAC addresses for wireless and DHCP
650,000 Daily average of wireless connections (37% increase)

Wired Networking

188 Buildings
520 Network equipment closets
1,658 Switches, routers, and hubs in service
39,461 Active network jacks

Telephones

9,718 Total Active Phones (Digital:4355, Analog:4033, IP: 1330)
5,890 Active Infomail Boxes

E-mail

527,368 Daily average of mail connections received
90,041 Daily average of Webmail logins
2,720,000 Daily average of blocked spam messages
358,000 Daily average of accepted messages
20,797 Total active accounts on OIT Mailbox Services
4,247 Total Exchange Mailboxes
40,347 Total UCI-managed Google Apps accounts
25,752undergradute accounts
5,231graduate accounts
5,079faculty & staff accounts (last qtr included grad students on payroll as staff. Here they are shown as graduate accounts)

Campus Support

13,135 Campus operator calls answered
7,936 Total problem calls handled by the OIT Help Desk
2,011 Total email correspondence handled by the OIT Help Desk
747 Total network and telephone requests handled
1,812 Desktop Support Issues Handled
107 Total Websites hosted on servers supported by OIT-EUS
364 Total hosts being backed up by OIT-EUS
31,739 Daily average unique UCInetIDs authenticating
665,970 Daily average authentications

Instructional and Research Support

1,954 Total class Websites in Fall 2013 on EEE
99.6% of undergraduates used EEE in Fall 2013 at least once
88.13% of instructors used EEE in Fall 2013 at least once
102,898 Lab and SmartClassroom logins
1,526 Total class sessions scheduled OIT Labs
58,206 Pages printed through lab printing during Fall quarter
1,756 Recordings made using UCI Replay

Computer System Support by Functional Team

Desktops
131 Desktops in SmartClassroms via Classroom Technology Services Group
480 Desktops in SmartClassroms via the Instructional Lab Support Group
1,823 Desktops, laptops, tablets etc. via Desktop Support
1,954 Total Desktops (Physical & Virtual)
Servers
527 Windows Support Group
998 Enterprise & Unix Services Group
116 Network & Support Programming Group
81 Student Affairs Computing Support Group
51 Student Housing Computing Support Group
7 Classroom Technology Support Group
10 Financial Aid Computing Support Group
1,790 Total servers (Physical & Virtual)
~6,000 CPUs in a computational cluster via the Research Computing Support Group

Administrative Support

  1. Time Reporting System used by 8,850 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. UCI Data Warehouse and Business Intelligence – decision support/analytics – 32,752 user ad-hoc queries/day; 1,015,323 total queries in July, 2014
  4. UCI Decision Support (Cognos/KFS)- July 2014- 546 Unique Users; 17,485 Total Report Requests; 10,569 Total KFS Report Requests

IT Security

2,373,649 Connection attempts blocked by the border firewall an hour
87,959 Monthly average of VPN sessions
6,165 Monthly average of autoblocks
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