OIT Fact Sheet Winter 2014

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Winter 2014 (01/01/2014 – 03/31/2014)

Wireless Networking

157 Buildings with wireless coverage:
  50 with complete wireless coverage
107 with partial wireless coverage
1,383 OIT installed wireless access points at 54M bit/sec
151,000 Registered MAC addresses for wireless and DHCP
663,000 Daily average of wireless connections (37% increase)

Wired Networking

185 Buildings
518 Network equipment closets
1,655 Switches, routers, and hubs in service
39,181 Active network jacks

Telephones

9,715 Total Active Phones (Digital:4340, Analog:4051, IP: 1324)
5,879 Active Infomail Boxes

E-mail

511,108 Daily average of mail connections received
84,373 Daily average of Webmail logins
1,820,000 Daily average of blocked spam messages
344,000 Daily average of accepted messages
21,435 Total active accounts on OIT Mailbox Services
4,130 Total Exchange Mailboxes
40,347 Total UCI-managed Google Apps accounts
25,752undergradute accounts
  5,231graduate accounts
  5,079faculty & staff accounts (last qtr included grad students on payroll as staff. Here they are shown as graduate accounts)

Campus Support

10,583 Campus operator calls answered
8,142 Total problem calls handled by the OIT Help Desk
2,371 Total email correspondence handled by the OIT Help Desk
784 Total network and telephone requests handled
1,804 Desktop Support Issues Handled
105 Total Websites hosted on servers supported by OIT-EUS
359 Total hosts being backed up by OIT-EUS
33,331 Daily average unique UCInetIDs authenticating
646,276 Daily average authentications

Instructional and Research Support

2,024 Total class Websites in Fall 2013 on EEE
99.7% of undergraduates used EEE in Fall 2013 at least once
85.1% of instructors used EEE in Fall 2013 at least once
101,716 Lab and SmartClassroom logins
1,387 Total class sessions scheduled OIT Labs
56,079 Pages printed through lab printing during Fall quarter
1,737 Recordings made using UCI Replay

Computer System Support by Functional Team

Desktops
131 Desktops in SmartClassroms via the Classroom Technology Services and Instructional Lab Support Groups
1,823 Desktops, laptops, tablets etc. via Desktop Support
1,954 Total Desktops (Physical & Virtual)
Servers
527 Windows Support Group
998 Enterprise & Unix Services Group
116 Network & Support Programming Group
81 Student Affairs Computing Support Group
51 Student Housing Computing Support Group
7 Classroom Technology Support Group
10 Financial Aid Computing Support Group
1,790 Total servers (Physical & Virtual)
~6,000 CPUs in a computational cluster via the Research Computing Support Group

Administrative Support

  1. Time Reporting System used by 8,840 employees
  2. Facilities Demand Maintenance and Service Desk – 4000 requests and work orders per month (Jun, 2013)
  3. UCI Data Warehouse and Business Intelligence – decision support/analytics – 45,000 user ad-hoc queries/day; 1,088,894 total queries in July, 2013

IT Security

2,624,683 Connection attempts blocked by the border firewall an hour
89,774 Monthly average of VPN sessions
6,596 Monthly average of autoblocks
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