OIT Fact Sheets – Spring 2015

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Spring 2015 (4/01/2015 – 6/30/2015)

Wireless Networking

159 Buildings with wireless coverage:
52 with complete wireless coverage
107 with partial wireless coverage
1,608 OIT installed wireless access points at 54M bit/sec
150,000 Registered MAC addresses for wireless and DHCP
484,000 Daily average of wireless connections

Wired Networking

191 Buildings
529 Network equipment closets
1,731 Switches, routers, and hubs in service
41,025 Active network jacks

Telephones

9,822 Total Active Phones (Digital:4,491, Analog:3,978 IP: 1,353)
6,041 Active Infomail Boxes

E-mail

420,942 Daily average of mail connections received
38,131 Daily average of Webmail logins
915,000 Daily average of blocked spam messages
405,000 Daily average of accepted messages
13,760 Total active accounts on OIT Mailbox Services
6,537 Total Exchange Mailboxes 2,809 on-premises 3,728 Office 365
62,268 Total UCI-managed Google Apps accounts
46,065 undergraduate accounts
6,128 graduate accounts
7,182 faculty & staff accounts (last qtr included grad students on payroll as staff. Here they are shown as graduate accounts)

Campus Support

12,420 Campus operator calls answered
7,700 Total problem calls handled by the OIT Help Desk
2,945 Total email correspondence handled by the OIT Help Desk
876 Total network and telephone requests handled
2,055 Desktop Support Issues Handled
136 Total Websites hosted on servers supported by OIT-EUS
795 Total hosts being backed up by OIT-EUS
33,622 Daily average unique UCInetIDs authenticating
605,734 Daily average authentications

Instructional and Research Support

1,879 Total class Websites in Spring 2015 on EEE
99.64% of undergraduates used EEE in Spring 2015 at least once
99.64% of instructors used EEE in Spring 2015 at least once
5,814 Students using Canvas
173 Instructors using Canvas
105 Teaching assistants using Canvas
103,390 Lab and SmartClassroom logins
651 Total class sessions scheduled OIT Labs
60,268 Pages printed through lab printing during Spring quarter
1,102 Recordings made using UCI Replay

Computer System Support

3,753 Staff desktops & student labs
1,761  Physical & virtual servers
~6,000 CPUs in a computational cluster

Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. Kuali Financial Systems processed more than $1.6 billion dollars annually for fiscal year 2014-2015 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.72 billion dollars annually for fiscal year 2014-2015 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- July 2015- 778 Unique Users; 48,279 Total Report Requests; 36,284 Total KFS Report Requests

IT Security

3,601,431 Connection attempts blocked by the border firewall an hour
88,694 Monthly average of VPN sessions
17,612 Monthly average of autoblocks
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