OIT Fact Sheet – Winter 2015

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Winter 2015 (1/01/2015 – 3/31/2015)

Wireless Networking

159 Buildings with wireless coverage:
52 with complete wireless coverage
107 with partial wireless coverage
1,543 OIT installed wireless access points at 54M bit/sec
165,000 Registered MAC addresses for wireless and DHCP
764,000 Daily average of wireless connections

Wired Networking

191 Buildings
529 Network equipment closets
1,709 Switches, routers, and hubs in service
40,755 Active network jacks


9,823 Total Active Phones (Digital:4,456, Analog:4,018, IP: 1,349)
6,003 Active Infomail Boxes


452,415 Daily average of mail connections received
36,410 Daily average of Webmail logins
864,000 Daily average of blocked spam messages
388,000 Daily average of accepted messages
15,370 Total active accounts on OIT Mailbox Services
6,302 Total Exchange Mailboxes 3,341 on-premises 2,961 Office 365
49,593 Total UCI-managed Google Apps accounts (Summer 2014)
35,690 undergraduate accounts (Summer 2014)
6,763 graduate accounts (Summer 2014)
4,229 faculty & staff accounts (last qtr included grad students on payroll as staff. Here they are shown as graduate accounts) (Summer 2014)

Campus Support

11,092 Campus operator calls answered
6,794 Total problem calls handled by the OIT Help Desk (Summer 2014)
2,983 Total email correspondence handled by the OIT Help Desk
848 Total network and telephone requests handled
1,793 Desktop Support Issues Handled
113 Total Websites hosted on servers supported by OIT-EUS
375 Total hosts being backed up by OIT-EUS
36,802 Daily average unique UCInetIDs authenticating
667,760 Daily average authentications

Instructional and Research Support

2,057 Total class Websites in Winter 2015 on EEE
99.66% of undergraduates used EEE in Winter 2015 at least once
86.26% of instructors used EEE in Winter 2015 at least once
5,846 Unique users logged on to Canvas (new pilot)
122,237 Lab and SmartClassroom logins
870 Total class sessions scheduled OIT Labs
57,378 Pages printed through lab printing during Fall quarter
1,486 Recordings made using UCI Replay

Computer System Support

3,579 Staff desktops & student labs
1,709  Physical & virtual servers
~6,000 CPUs in a computational cluster

Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. UCI Data Warehouse and Business Intelligence – decision support/analytics – 32,752 user ad-hoc queries/day; 1,015,323 total queries in July, 2014
  4. UCI Decision Support (Cognos/KFS)- July 2014- 669 Unique Users; 30,147 Total Report Requests; 23,092 Total KFS Report Requests

IT Security

2,432,934 Connection attempts blocked by the border firewall an hour
88,617 Monthly average of VPN sessions
15,365 Monthly average of autoblocks