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OIT Fact Sheet – Fall 2016

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Fall 2016 (10/01/2016 – 12/31/2016)

Wireless Networking

162 Buildings with wireless coverage:
54 with complete wireless coverage
108 with partial wireless coverage
1,805 OIT installed wireless access points at 54M bit/sec
191,000 Registered MAC addresses for wireless and DHCP
539,000 Daily average of wireless connections

Wired Networking

213 Buildings
562 Network equipment closets
1,842 Switches, routers, and hubs in service
45,402 Active network jacks

Telephone Service

9,525 Total Active Phone Lines (Digital:4,628, Analog:3,088 IP: 1,248)
561 Other (such as elevators, emergency phones, etc.)
5,856 Active Voicemail Boxes


310,948 Daily average of mail connections received
14,251 Daily average of Webmail logins
907,000 Daily average of blocked spam messages
560,000 Daily average of accepted messages
6,658 Total active accounts on OIT Mailbox Services
11,080 Total Exchange Mailboxes 186 on-premises 10,894 Office 365
66,716 Total UCI-managed Google Apps accounts
48,093 undergraduate accounts
 8,976 graduate accounts
3,031 faculty & staff accounts
 6,616 other accounts

Campus Support

8,278 Campus operator calls answered
8,143 Total problem calls and e-mail messages handled by the OIT Help Desk
2,762 Total network and telephone requests handled
2,160 Desktop Support Issues Handled
140 Total Websites hosted on servers supported by OIT-EUS (2016)
2,340 Web sites on
3,112 Web sites on Google Apps / UCI (2016)
1,186 Total hosts being backed up by OIT-DCI
30,466 Daily average unique UCInetIDs authenticating
495,698 Daily average authentications

Instructional and Research Support

1,669 Total class Websites in on EEE
99.37% of undergraduates used EEE at least once
86.12% of instructors used EEE at least once
23,294 Students using Canvas
684 Instructors using Canvas
764 Teaching assistants using Canvas
83,888 Lab and SmartClassroom logins
1,095 Total class sessions scheduled OIT Labs
40,198 Pages printed through lab printing during the quarter
1,920 Recordings made using UCI Replay
5,509 Total VCL (Virtual Computer Lab) reservations
7,160 Total VCL hours used
941 Total VCL unique users
10,025 queries as  to Computer Availability

IT Security

9,913,911 Connection attempts blocked by the border firewall an hour
94,444 Monthly average of VPN sessions
21,830 Monthly average of autoblocks

 2016-2017 Computer System Support

4,091 Staff desktops & student labs
1,144  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 14,200 employees at UCI and 380 at UC Hastings
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month
  3. Kuali Financial Systems processed more than $33 billion dollars annually for fiscal year 2015-2016 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.84 billion dollars annually for fiscal year 2015-2016 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- Fall 2016- 792 Unique Users; 237,894 Total Report Requests; 92,810 Total KFS Report Requests