OIT Fact Sheet – Spring 2016

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Spring 2016 (04/01/2016 – 06/30/2016)

Wireless Networking

162 Buildings with wireless coverage:
54 with complete wireless coverage
108 with partial wireless coverage
1,784 OIT installed wireless access points at 54M bit/sec
176,000 Registered MAC addresses for wireless and DHCP
477,000 Daily average of wireless connections

Wired Networking

210 Buildings
553 Network equipment closets
1,825 Switches, routers, and hubs in service
42,596 Active network jacks

Telephone Service

10,260 Total Active Phone Lines (Digital:4,737, Analog:3,964 IP: 1,382)
177 Other (such as elevators, emergency phones, etc.)
5,890 Active Voicemail Boxes


332,524 Daily average of mail connections received
19,262 Daily average of Webmail logins
908,000 Daily average of blocked spam messages
481,000 Daily average of accepted messages
8,060 Total active accounts on OIT Mailbox Services
10,242 Total Exchange Mailboxes 202 on-premises 10,040 Office 365
71,295 Total UCI-managed Google Apps accounts
57,757 undergraduate accounts
 8,998 graduate accounts
2,653 faculty & staff accounts
 1,887 other accounts

Campus Support

11,077 Campus operator calls answered
7,229 Total problem calls and e-mail messages handled by the OIT Help Desk
1,037 Total network and telephone requests handled
2,478 Desktop Support Issues Handled
140 Total Websites hosted on servers supported by OIT-EUS
2,161 Web sites on sites.uci.edu
3,112 Web sites on Google Apps / UCI
1,000 Total hosts being backed up by OIT-EUS
34,518 Daily average unique UCInetIDs authenticating
542,196 Daily average authentications

Instructional and Research Support

1,699 Total class Websites in on EEE
99.66% of undergraduates used EEE at least once
86.47% of instructors used EEE at least once
13,094 Students using Canvas
391 Instructors using Canvas
281 Teaching assistants using Canvas
72,809 Lab and SmartClassroom logins
962 Total class sessions scheduled OIT Labs
42,152 Pages printed through lab printing during the quarter
1,824 Recordings made using UCI Replay
9,736 Total VCL (Virtual Computer Lab) reservations
13,964 Total VCL hours used
1,720 Total VCL unique users
74,081 queries as  to Computer Availability

IT Security

6,581,852 Connection attempts blocked by the border firewall an hour
107,897 Monthly average of VPN sessions
8,764 Monthly average of autoblocks

 2015-2016 Computer System Support

4,035 Staff desktops & student labs
2,127  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. Kuali Financial Systems processed more than $1.6 billion dollars annually for fiscal year 2014-2015 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.72 billion dollars annually for fiscal year 2014-2015 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- June 2016- 774 Unique Users; 98,606 Total Report Requests; 67,398 Total KFS Report Requests