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OIT Fact Sheets – Summer 2016

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Summer 2016 (07/01/2016 – 09/30/2016)

Wireless Networking

162 Buildings with wireless coverage:
54 with complete wireless coverage
108 with partial wireless coverage
1,802 OIT installed wireless access points at 54M bit/sec
195,000 Registered MAC addresses for wireless and DHCP
588,000 Daily average of wireless connections

Wired Networking

212 Buildings
557 Network equipment closets
1,837 Switches, routers, and hubs in service
43,731 Active network jacks

Telephone Service

9,466 Total Active Phone Lines (Digital:4,609, Analog:3,964 IP: 1,293)
338 Other (such as elevators, emergency phones, etc.)
5,906 Active Voicemail Boxes


308,544 Daily average of mail connections received
13,576 Daily average of Webmail logins
641,000 Daily average of blocked spam messages
465,000 Daily average of accepted messages
7,385 Total active accounts on OIT Mailbox Services
10,722 Total Exchange Mailboxes 203 on-premises 10,519 Office 365
73,079 Total UCI-managed Google Apps accounts
57,759 undergraduate accounts
 9,864 graduate accounts
2,876 faculty & staff accounts
 2,580 other accounts

Campus Support

10,834 Campus operator calls answered
7,738 Total problem calls and e-mail messages handled by the OIT Help Desk
1,009 Total network and telephone requests handled
2,640 Desktop Support Issues Handled
140 Total Websites hosted on servers supported by OIT-EUS (prior qtr)
2,161 Web sites on
3,112 Web sites on Google Apps / UCI
1,000 Total hosts being backed up by OIT-EUS
34,518 Daily average unique UCInetIDs authenticating
542,196 Daily average authentications

Instructional and Research Support

533 Total class Websites in on EEE
98.88% of undergraduates used EEE at least once
78.05% of instructors used EEE at least once
9,454 Students using Canvas
163 Instructors using Canvas
280 Teaching assistants using Canvas
23,981 Lab and SmartClassroom logins
344 Total class sessions scheduled OIT Labs
8,973 Pages printed through lab printing during the quarter
1,350 Recordings made using UCI Replay
1,298 Total VCL (Virtual Computer Lab) reservations
1,552 Total VCL hours used
257 Total VCL unique users
13,462 queries as  to Computer Availability

IT Security

6,079,177 Connection attempts blocked by the border firewall an hour
94,571 Monthly average of VPN sessions
9,591 Monthly average of autoblocks

 2016-2017 Computer System Support

4,193 Staff desktops & student labs
2,127  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. Kuali Financial Systems processed more than $33 billion dollars annually for fiscal year 2015-2016 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.84 billion dollars annually for fiscal year 2015-2016 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- June 2016- 758 Unique Users; 353,116 Total Report Requests; 135,555 Total KFS Report Requests