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OIT Fact Sheets – Winter 2016

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Winter 2016 (01/01/2016 – 03/31/2016)

Wireless Networking

160 Buildings with wireless coverage:
52 with complete wireless coverage
108 with partial wireless coverage
1,654 OIT installed wireless access points at 54M bit/sec
183,000 Registered MAC addresses for wireless and DHCP
675,000 Daily average of wireless connections

Wired Networking

208 Buildings
543 Network equipment closets
1,794 Switches, routers, and hubs in service
41,755 Active network jacks


9,420 Total Active Phone Lines (Digital:4,478, Analog:3,279 IP: 1,378)
177 Other (such as elevators, emergency phones, etc.)
5,863 Active Voicemail Boxes


340,510 Daily average of mail connections received
19,688 Daily average of Webmail logins
1,131,000 Daily average of blocked spam messages
47600 Daily average of accepted messages
9,543 Total active accounts on OIT Mailbox Services
9,071 Total Exchange Mailboxes 119 on-premises 8,880 Office 365
57.113 Total UCI-managed Google Apps accounts
40,890undergraduate accounts
 5,624 graduate accounts
1,442 faculty & staff accounts
 9,157 other accounts

Campus Support

9,899 Campus operator calls answered
10,386 Total problem calls and e-mail messages handled by the OIT Help Desk
1,018 Total network and telephone requests handled
2,258 Desktop Support Issues Handled
202 Total Websites hosted on servers supported by OIT-EUS
864 Total hosts being backed up by OIT-EUS
28,889 Daily average unique UCInetIDs authenticating
467,446 Daily average authentications

Instructional and Research Support

1887 Total class Websites in on EEE
99.37% of undergraduates used EEE at least once
87.42% of instructors used EEE at least once
14,356 Students using Canvas
367 Instructors using Canvas
300 Teaching assistants using Canvas Spring 2015
109,597 Lab and SmartClassroom logins
927 Total class sessions scheduled OIT Labs
46,348 Pages printed through lab printing during Spring quarter
1,450 Recordings made using UCI Replay

IT Security

6,671,496 Connection attempts blocked by the border firewall an hour
91,346 Monthly average of VPN sessions
15,161 Monthly average of autoblocks

 2015-2016 Computer System Support

3,645 Staff desktops & student labs
1,786  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. Kuali Financial Systems processed more than $1.6 billion dollars annually for fiscal year 2014-2015 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.72 billion dollars annually for fiscal year 2014-2015 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- Dec 2015- 759 Unique Users; 52,999 Total Report Requests; 46,128 Total KFS Report Requests