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OIT Fact Sheets – Spring 2017

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Spring 2017 (04/01/2017 – 06/30/2017)

Wireless Networking

163 Buildings with wireless coverage:
55 with complete wireless coverage
108 with partial wireless coverage
1,853 OIT installed wireless access points at 54M bit/sec
184,000 Registered MAC addresses for wireless and DHCP
750,000 Daily average of wireless connections

Wired Networking

213 Buildings
562 Network equipment closets
1,842 Switches, routers, and hubs in service
45,402 Active network jacks

Telephone Service

8.951 Total Active Phone Lines (Digital:4,711, Analog:2,966 IP: 1,244)
341 Other (such as elevators, emergency phones, etc.)
5,900 Active Voicemail Boxes


304,722 Daily average of mail connections received
13,310 Daily average of Webmail logins
1,132,000 Daily average of blocked spam messages
572,000 Daily average of accepted messages
5,551 Total active accounts on OIT Mailbox Services
12,760 Total Exchange Mailboxes 4 on-premises 12,666 Office 365
681,855 Total UCI-managed Google Apps accounts
61.015 undergraduate accounts
 11,105 graduate accounts
3,198 faculty & staff accounts
 6,537 other accounts

Campus Support

10,500 Campus operator calls answered
15,568 Total problem calls and e-mail messages handled by the OIT Help Desk
906 Total network and telephone requests handled
2,1,62 Desktop Support Issues Handled
140 Total Websites hosted on servers supported by OIT-DCI (2016)
2,445 Web sites on
3,112 Web sites on Google Apps / UCI (2016)
1,186 Total hosts being backed up by OIT-DCI
38,779 Daily average unique UCInetIDs authenticating
522,011 Daily average authentications

Instructional and Research Support

1,434 Total class Websites in on EEE Legacy
99.58% of undergraduates used EEE at least once
85.52% of instructors used EEE at least once
22,294 Students using EEE + Canvas
665 Instructors using EEE + Canvas
598 Teaching assistants using EEE + Canvas
69,181 Lab and SmartClassroom logins
808 Total class sessions scheduled OIT Labs
31,946 Pages printed through lab printing during the quarter
1,591 Recordings made using UCI Replay
2,696 Total VCL (Virtual Computer Lab) reservations
3,114 Total VCL hours used
667 Total VCL unique users
55.924 queries as  to Computer Availability

IT Security

8,813,886 Connection attempts blocked by the border firewall an hour
91,107 Monthly average of VPN sessions
42,319 Monthly average of autoblocks

 2016-2017 Computer System Support

4,463 Staff desktops & student labs
1,144  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 14,200 employees at UCI and 380 at UC Hastings
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month
  3. Kuali Financial Systems processed more than $33 billion dollars annually for fiscal year 2015-2016 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.84 billion dollars annually for fiscal year 2015-2016 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- Spring, 2017 – 904 Unique Users; 300,568 Total Report Requests; 11,457 Total KFS Report Requests