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OIT Fact Sheet – Summer 2017

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Summer 2017 (07/01/2017 – 09/30/2017)

Wireless Networking

166 Buildings with wireless coverage:
55 with complete wireless coverage
111 with partial wireless coverage
1,902 OIT installed wireless access points at 54M bit/sec
198,000 Registered MAC addresses for wireless and DHCP
750,000 Daily average of wireless connections

Wired Networking

213 Buildings
569 Network equipment closets
1,889 Switches, routers, and hubs in service
45,591 Active network jacks

Telephone Service

8.951 Total Active Phone Lines (Digital:4,711, Analog:2,966 IP: 1,244)
341 Other (such as elevators, emergency phones, etc.)
5,900 Active Voicemail Boxes


308,462 Daily average of mail connections received
10,796 Daily average of Webmail logins
2,087,000 Daily average of blocked spam messages
529,000 Daily average of accepted messages
5,344 Total active accounts on OIT Mailbox Services
13,746 Total Exchange Mailboxes 3 on-premises 13,743 Office 365
66,776  Total UCI-managed Google Apps accounts
13.286  petabytes image storage (1 petabyte = 1,000,000 gigabytes)
690.570  petabytes disk storage
40.875  petabytes email storage

Campus Support

11,598 Campus operator calls answered
13,648 Total problem calls and e-mail messages handled by the OIT Help Desk
894 Total network and telephone requests handled
2,052 Desktop Support Issues Handled
360 Total web site unique domains supported by OIT-DCI
2,445 Web sites on
1,111 Total hosts being backed up by OIT-DCI
24,264 Daily average unique UCInetIDs authenticating
509,356 Daily average authentications

Instructional & Research Support -3 summer sessions

428 Total class Websites in on EEE Legacy
98% of undergraduates used EEE at least once
81% of instructors used EEE at least once
12,497 Students using EEE + Canvas
234 Instructors using EEE + Canvas
385 Teaching assistants using EEE + Canvas
21,932 Lab and SmartClassroom logins
346 Total class sessions scheduled OIT Labs
8,681 Pages printed through lab printing during the quarter
1,826 Recordings made using UCI Replay
1,419 Total VCL (Virtual Computer Lab) reservations
1,615 Total VCL hours used
2,834 Total VCL unique users
48,964 queries as  to Computer Availability

IT Security

7,818,512 Connection attempts blocked by the border firewall an hour
105,909 Monthly average of VPN sessions
31,552 Monthly average of autoblocks

 2016-2017 Computer System Support

4,670 Staff desktops & student labs
1,163  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 14,200 employees at UCI and 380 at UC Hastings
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month
  3. Kuali Financial Systems processed more than $46 billion dollars annually for fiscal year 2016-2017 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $2.1 billion dollars annually for fiscal year 2016-2017 to bill over 38,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 28,782 user ad-hoc queries/day; 34,607 total queries in SEptember 2017
  6. UCI Decision Support (Cognos/KFS)- Summer, 2017 – 2,117 Unique Users; 304,549 Total Report Requests; 114,907 Total KFS Report Requests