For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

OIT Fact Sheets – Winter 2017

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Winter 2017 (01/01/2017 – 03/31/2017)

Wireless Networking

163 Buildings with wireless coverage:
55 with complete wireless coverage
108 with partial wireless coverage
1,853 OIT installed wireless access points at 54M bit/sec
194,000 Registered MAC addresses for wireless and DHCP
911,000 Daily average of wireless connections

Wired Networking

213 Buildings
562 Network equipment closets
1,842 Switches, routers, and hubs in service
45,402 Active network jacks

Telephone Service

8.951 Total Active Phone Lines (Digital:4,711, Analog:2,966 IP: 1,244)
341 Other (such as elevators, emergency phones, etc.)
5,900 Active Voicemail Boxes


303,267 Daily average of mail connections received
13,179 Daily average of Webmail logins
497,000 Daily average of blocked spam messages
554,000 Daily average of accepted messages
5,684 Total active accounts on OIT Mailbox Services
12,088 Total Exchange Mailboxes 7 on-premises 12,081 Office 365
67,733 Total UCI-managed Google Apps accounts
49,085 undergraduate accounts
 9,042 graduate accounts
3,116 faculty & staff accounts
 6,941 other accounts

Campus Support

7,372 Campus operator calls answered
8,234 Total problem calls and e-mail messages handled by the OIT Help Desk
906 Total network and telephone requests handled
2,355 Desktop Support Issues Handled
140 Total Websites hosted on servers supported by OIT-DCI (2016)
2,445 Web sites on
3,112 Web sites on Google Apps / UCI (2016)
1,186 Total hosts being backed up by OIT-DCI
38,779 Daily average unique UCInetIDs authenticating
522,011 Daily average authentications

Instructional and Research Support

1,510 Total class Websites in on EEE Legacy
99.67% of undergraduates used EEE at least once
87.60% of instructors used EEE at least once
23,748 Students using EEE + Canvas
724 Instructors using EEE + Canvas
657 Teaching assistants using EEE + Canvas
75,646 Lab and SmartClassroom logins
1,057 Total class sessions scheduled OIT Labs
33,297 Pages printed through lab printing during the quarter
1,935 Recordings made using UCI Replay
6,014 Total VCL (Virtual Computer Lab) reservations
7,974 Total VCL hours used
1065 Total VCL unique users
10,125 queries as  to Computer Availability

IT Security

9,913,911 Connection attempts blocked by the border firewall an hour
94,444 Monthly average of VPN sessions
21,830 Monthly average of autoblocks

 2016-2017 Computer System Support

4,170 Staff desktops & student labs
1,144  Physical & virtual servers
~6,000 CPUs in a computational cluster

2015-2016 Administrative Support

  1. Time Reporting System used by 14,200 employees at UCI and 380 at UC Hastings
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month
  3. Kuali Financial Systems processed more than $33 billion dollars annually for fiscal year 2015-2016 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.84 billion dollars annually for fiscal year 2015-2016 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- Fall 2016- 845 Unique Users; 255,496 Total Report Requests; 9,741 Total KFS Report Requests