OIT Fact Sheets – Summer 2014

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Summer 2014 (07/01/2014 – 09/30/2014)

Wireless Networking

158 Buildings with wireless coverage:
51 with complete wireless coverage
107 with partial wireless coverage
1,490 OIT installed wireless access points at 54M bit/sec
149,000 Registered MAC addresses for wireless and DHCP
536,000 Daily average of wireless connections

Wired Networking

189 Buildings
521 Network equipment closets
1,670 Switches, routers, and hubs in service
39,706 Active network jacks

Telephones

9,762 Total Active Phones (Digital:4389, Analog:4039, IP: 1334)
5,928 Active Infomail Boxes

E-mail

482,279 Daily average of mail connections received
60,013 Daily average of Webmail logins
2,220,000 Daily average of blocked spam messages
339,000 Daily average of accepted messages
20,797 Total active accounts on OIT Mailbox Services
5,811 Total Exchange Mailboxes 4,037 on-premises 1,775 Office 365
48,135 Total UCI-managed Google Apps accounts
34,667 undergraduate accounts
6,530 graduate accounts
4,153 faculty & staff accounts (last qtr included grad students on payroll as staff. Here they are shown as graduate accounts)

Campus Support

11,095 Campus operator calls answered
8,103 Total problem calls handled by the OIT Help Desk
2,147 Total email correspondence handled by the OIT Help Desk
945 Total network and telephone requests handled
1,706 Desktop Support Issues Handled
113 Total Websites hosted on servers supported by OIT-EUS
371 Total hosts being backed up by OIT-EUS
24,000 Daily average unique UCInetIDs authenticating
581,000 Daily average authentications

Instructional and Research Support

698 Total class Websites in Fall 2013 on EEE
98% of undergraduates used EEE in Fall 2013 at least once
79% of instructors used EEE in Fall 2013 at least once
30,915 Lab and SmartClassroom logins
439 Total class sessions scheduled OIT Labs
15,398 Pages printed through lab printing during Fall quarter
1,077 Recordings made using UCI Replay

Computer System Support

3,386 Staff desktops & student labs
1,887  Physical & virtual servers
~6,000 CPUs in a computational cluster

Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. UCI Data Warehouse and Business Intelligence – decision support/analytics – 32,752 user ad-hoc queries/day; 1,015,323 total queries in July, 2014
  4. UCI Decision Support (Cognos/KFS)- July 2014- 669 Unique Users; 30,147 Total Report Requests; 23,092 Total KFS Report Requests

IT Security

2,505,500 Connection attempts blocked by the border firewall an hour
80,062 Monthly average of VPN sessions
9,345 Monthly average of autoblocks
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