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OIT Fact Sheets – Summer 2015

The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Summer 2015 (7/01/2015 – 9/30/2015)

Wireless Networking

165 Buildings with wireless coverage:
52 with complete wireless coverage
113 with partial wireless coverage
1,649 OIT installed wireless access points at 54M bit/sec
177,000 Registered MAC addresses for wireless and DHCP
493,000 Daily average of wireless connections

Wired Networking

192 Buildings
530 Network equipment closets
1,747 Switches, routers, and hubs in service
41,361 Active network jacks


9,864 Total Active Phones (Digital:4,561, Analog:3,943 IP: 1,360)
6,104 Active Infomail Boxes


353,917 Daily average of mail connections received
22,218 Daily average of Webmail logins
924,000 Daily average of blocked spam messages
393,000 Daily average of accepted messages
12,982 Total active accounts on OIT Mailbox Services
7,883 Total Exchange Mailboxes 2,809 on-premises 3,728 Office 365
64,239 Total UCI-managed Google Apps accounts
48,397 undergraduate accounts
 7,070 graduate accounts
1,291 faculty & staff accounts
 7,481 other accounts

Campus Support

12,228 Campus operator calls answered
8,690 Total problem calls handled by the OIT Help Desk
4,105 Total email correspondence handled by the OIT Help Desk
1,067 Total network and telephone requests handled
1,883 Desktop Support Issues Handled
202 Total Websites hosted on servers supported by OIT-EUS
864 Total hosts being backed up by OIT-EUS
23,604 Daily average unique UCInetIDs authenticating
484,520 Daily average authentications

Instructional and Research Support

497 Total class Websites in Spring 2015 on EEE
99.05% of undergraduates used EEE in Spring 2015 at least once
83.24% of instructors used EEE in Spring 2015 at least once
5,847 Students using Canvas
92 Instructors using Canvas
187 Teaching assistants using Canvas
31,544 Lab and SmartClassroom logins
324 Total class sessions scheduled OIT Labs
7,724 Pages printed through lab printing during Spring quarter
1,300 Recordings made using UCI Replay

Computer System Support

3,526 Staff desktops & student labs
1,787  Physical & virtual servers
~6,000 CPUs in a computational cluster

Administrative Support

  1. Time Reporting System used by 8,300 employees
  2. Facilities Demand Maintenance and Service Desk – 4,000 requests and work orders per month (Spring qtr)
  3. Kuali Financial Systems processed more than $1.6 billion dollars annually for fiscal year 2014-2015 of GL, AP/Purchasing, Fixed Assets, Budget, and Travel & Entertainment.
  4. Student Financial Systems processed more than $1.72 billion dollars annually for fiscal year 2014-2015 to bill over 30,000 students, apply and disburse financial aid, take payments, and collect debts
  5. UCI Data Warehouse and Business Intelligence – decision support/analytics – 30,562 user ad-hoc queries/day; 866,309 3 total queries in August 2015
  6. UCI Decision Support (Cognos/KFS)- Sept 2015- 779 Unique Users; 31,472 Total Report Requests; 22,679 Total KFS Report Requests

IT Security

4,736,072 Connection attempts blocked by the border firewall an hour
75,667 Monthly average of VPN sessions
15,961 Monthly average of autoblocks
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