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Cable Television

OIT offers cable television service for all UCI-operated Student Housing communities (Mesa Court, Middle Earth, Arroyo Vista, Campus Village, Verano Place, and Palo Verde). We do not provide service to the ICHA communities of University Hills, Alturas, Gabrielino, Miramonte, and Santiago. (Please contact Cox Cable for support in those locations at (800) 234-3993.) Additionally, OIT does not offer service or support for UCI’s American Campus Communities.

In 2017, UCI transitioned all cable television troubleshooting and support to Apogee, the campus’ cable TV provider. If you have any questions or issues with your cable television service in UCI-operated Student Housing communities, we encourage you to contact Apogee directly, as the OIT Helpdesk will no longer be able to provide assistance.

UCI residents can contact Apogee, 24 hours a day, seven days a week by calling (855) 813-7019 or emailing In addition, you can send a text to “myvideo” to 84700 or live-chat at

Useful Links

Cable TV Policies

  • Cable television piracy is a serious problem which can weaken the signal and increase the need for service calls and other system maintenance. The result can be poor picture quality and increased system costs, which will be passed on to anyone found to be tampering with the service in any way. Any tampering or altering of the cable system to receive unauthorized services is also a federal crime punishable by fines and/or imprisonment. UCI Student Housing and their authorized subcontractors conduct periodic system checks to insure that there is no unauthorized reception of service and will strictly enforce any prevailing penalties.
  • Theft of service is a violation of federal and state law and is punishable by fines and/or imprisonment. Additionally, you may be subject to campus and/or student housing related sanctions.
  • Student Housing and their contracted provider shall not have any responsibility for the operation, maintenance or repairs of a subscriber’s television set.
  • The subscriber shall not connect more than one television to an outlet.
  • The subscriber shall not disturb, alter or remove any outlet or other equipment belonging to Student Housing and/or their contracted provider. Only authorized Student Housing personnel and their contracted provider are permitted to perform work on an outlet or other cable network/infrastructure equipment.