Welcome back, Anteaters! If you are returning for the first time this year and have an iPhone or iPad, you will need to register your device again to connect to the internet. This is due to a software change that Apple implemented last fall. In addition, the walk-in ResNet help desk located in the Administrative Modulars has been permanently closed. For ResNet support, please call or email and one of our agents will be able to assist.

Connect to ResNet Mobile Access

OIT offers ResNet Mobile Access in the on-campus housing communities of Arroyo Vista, Campus Village, Mesa Court, Middle Earth, and Verano Place 70000-76000. When you move in, simply connect your device to the "ResNet Mobile Access" network.

1. Open a web browser, and you should be automatically redirected to our Express Registration system.
2. If you are not automatically redirected, please visit https://oit.uci.edu/reg and choose Express Registration.
3. Sign in to the registration system with your UCInetID and password, and then wait FIVE minutes.
4. You are now connected!

Express Registration should work, but if you're having trouble connecting you can manually register the device's MAC address.

Caveats

1. Please note that multicast devices such as Apple TVs, Rokus, Chromecasts, wireless printers, or Amazon Echos & Dots, will not work on ResNet Mobile Access. OIT blocks these devices from joining the network because of their tendency to create a huge amount of 'broadcast' traffic which affects the network performance of everyone around you. Use the apps installed on your Smart TV or computer instead.
2. Wi-Fi Routers are NOT allowed in these communities as they will interfere and degrade the ResNet Mobile Access enterprise wireless network already in place. OIT will NOT provide technical support for routers.

Questions

I have a desktop computer or I want to connect via Ethernet. Is that possible?

Ethernet jacks can be found in each dorm. If you would like to connect a wired device to ResNet, you must first register that network card's MAC address. Here's how:

1. Connect your computer to the Ethernet jack in your dorm.
   
   • Most apartments contain wall jacks with multiple ports. See the question below labeled "Which wall jack should I plug into?"
2. From the wired computer, visit our Device Registration page at https://www.oit.uci.edu/reg
3. Select the link "Express Registration" and on the following page, choose the button Login with my UCInetID.
4. Login with your UCInetID and password, and on the next page you will see a confirmation page instructing you to wait ~5 minutes. That's it! You're now able to surf the internet.

Express Registration should work, but if you're having trouble connecting you can manually register the device's MAC address.

Unfortunately, due to the wide variety of smart devices on the market (and the ever-changing layouts of the device menus due to software updates), the OIT Help Desk cannot assist you with finding the IP & MAC addresses.

Which wall jack should I plug into?

Most housing communities contain Ethernet wall jacks with multiple ports. Even though the ports look similar, some of the ports are phone ports and are unable to provide internet access. Please ensure you plug your device or router into a data port. To find out which port you should use, see the Ethernet Port Locations knowledge base article.

DMCA Complaints & ResNet

UCI abides by the provisions of the federal Digital Millennium Copyright Act (DMCA), which requires prompt response to claims of copyright infringement by copyright holders or their agents. When you register your router's WAN MAC address, it is issued an IP address which is shared with every device on your home network. If the campus receives an allegation of copyright infringement based on your use of the UCI network via an IP address assigned to you, all of the devices on your network will be blocked and the matter will be referred to the Office of Academic Integrity & Student Conduct for further investigation (the process is described on our Network Block knowledge base article). If you are found responsible after meeting with the Office of Academic Integrity & Student Conduct, you are subject to UCI disciplinary action including, but not limited to the following:

1. Loss of network access
2. Restitution or community service
3. Suspension or dismissal from the University

Please think twice before sharing your router's wi-fi password with anyone, because you will be held responsible for whatever content they download while connected to your wi-fi network.