Service Alerts Archive

• Continuing Education 5th Floor Network Degradation
  Reported on: August 17, 2018 8:29 am
  
  

  Access points on the 5th floor of the Continuing Education building 008 are currently down. Technicians are currently working on getting it fixed. No ETA at this time.

  
  Status: Resolved
  Resolution:

  OIT technicians have reported the issue with Continuing Education's access points have now been resolved, and all functionality has returned to normal. Thank you for your patience.

  Updated on: August 17, 2018 9:15 am

  
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• Social Sciences Plaza A 5th Floor Partial Network Degradation
  Reported on: August 16, 2018 8:58 am
  
  

  An access point on the 5th floor of Social Sciences Plaza A Building 211 is currently down. Room 5130 and surrounding areas are affected. Technicians are currently working on getting it fixed. No ETA at this time.

  
  Status: Resolved
  Resolution:

  Network access has been restored on the 5th floor of Social Sciences Plaza A Building 211

  Updated on: August 16, 2018 10:52 am

  
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• Alertus service degradation
  Reported on: August 15, 2018 2:13 pm
  
  

  We are investigating reports of a Alertus service degradation. Some users are reporting seeing an error that the ‘CRL has expired’. No ETA at this time.

  
  Status: Resolved
  Resolution:

  Updated on: August 16, 2018 1:29 pm

  
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• Gavin Herbert Eye Institute Telephone Service Degradation
  Reported on: August 10, 2018 8:31 am
  
  

  We are receiving reports of a telephone service degradation in GHEI. Some users are unable to make any outgoing calls. We are currently investigating. No ETA at this time.

  
  Status: Resolved
  Resolution:

  Updated on: August 10, 2018 4:53 pm

  
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• UCInet ExpressReg Service Degradation
  Reported on: August 8, 2018 4:35 pm
  
  

  We are investigating reports of a UCInet ExpressReg service degradation. Users in different locations around campus (e.g. SB1, SB2, Aldrich Hall) are reporting seeing “DNS Probe Errors” when attempting to access http://expressreg.oit.uci.edu/expressreg/ from their devices. Our Network Engineers are… Read More »

  
  Status: Resolved
  Resolution:

  Service has been restored.

  Updated on: August 8, 2018 6:03 pm

  
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• Cognos Service Degradation
  Reported on: August 8, 2018 10:58 am
  
  

  All Cognos reports are currently down due to a Cognos server restart. When the server is back up, we will resolve this service alert.

  
  Status: Resolved
  Resolution:

  Updated on: August 8, 2018 12:08 pm

  
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• EEE Canvas Service Degradation
  Reported on: August 6, 2018 3:58 pm
  
  

  We are investigation reports of a EEE Canvas service degradation. When users attempt to access canvas.eee.uci.edu, they receive error message “This page is not working. Canvas.eee.uci.edu took too long to respond. HTTP ERROR 504.” Our admins are investigating into the issue. No ETA at this time.

  
  Status: Resolved
  Resolution:

  Updated on: August 7, 2018 9:05 am

  
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• UCLC Service Degradation
  Reported on: July 30, 2018 9:16 am
  
  

  We are investigating reports of a UCLC service degradation. After logging in, users are receive error message “The website from which you have been re-directed here has not registered itself as a valid relying partner. Please contact your system administrator.” No ETA at this time.  

  
  Status: Resolved
  Resolution:

  Users are now able to successfully login.

  Updated on: July 30, 2018 10:21 am

  
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• Faculty.sites.uci.edu service degradation
  Reported on: July 29, 2018 8:13 am
  
  

  We are investigating reports of a faculty.sites.uci.edu service degradation. Users are seeing the error ‘ERR_CONNECTION_REFUSED’ when attempting to reach the site. No ETA at this time.

  
  Status: Resolved
  Resolution:

  Server has been restarted which resolved the issue.

  Updated on: July 29, 2018 9:29 am

  
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