Service Alerts Archive

  • Update 0540: Zotmail Service Degradation
    Reported on: October 14, 2021 5:35 am

    Update 0540: The server has been restarted, and services should be restored. If there are any further issues, please email us at oit@uci.edu and let us know. We are receiving reports that zotmail.oit.uci.edu is down. At this time, sd-zotmail.serverad.adcom.uci.edu is unreachable. Our Windows Service… Continue Reading Update 0540: Zotmail Service Degradation


    Status: Resolved
    Resolution:

    Updated on: October 14, 2021 8:50 am


    Posted in: | Tags:
  • Microsoft Office 365 Degradation
    Reported on: October 12, 2021 12:23 pm

    We are receiving reports of a Microsoft Office 365 degradation. Office 365 applications such as Teams may crash or become unresponsive. There is no ETA at the time.


    Status: Resolved
    Resolution:

    Updated on: October 12, 2021 1:28 pm


    Posted in: | Tags:
  • Update October 13th, 1716: Classroom Equipment Affected by Outage
    Reported on: October 11, 2021 3:40 pm

    Updates for today, October 13th: Update 1716: Services have been restored for the last two classrooms SSPA 1100 and SST 107. Thank you for your continued patience, if you have any residual issues, please email oit@uci.edu. Updates for October 11th are below: Update 1540: Services have been restored… Continue Reading Update October 13th, 1716: Classroom Equipment Affected by Outage


    Status: Resolved
    Resolution:

    Services have been restored to the last two classrooms. If you have any residual issues, please email oit@uci.edu.

    Updated on: October 13, 2021 5:17 pm


    Posted in: | Tags:
  • Update October 8th, 1515: Campus Power and Network Outage(RESOLVED)
    Reported on: October 8, 2021 3:15 pm

    Updates for today, October 8th, are below: Update 1515: Services have been restored for Humanities Gateway(611). At this time, our teams have resolved all issues caused by the power outage. If you have any residual issues, email oit@uci.edu. Update 1500: Services have been restored for the Middle Ea… Continue Reading Update October 8th, 1515: Campus Power and Network Outage(RESOLVED)


    Status: Resolved
    Resolution:

    Our Network Engineers, Field Technicians, and Security team have worked together to restore all affected wired and wireless devices caused by the power outage. If you have any residual issues, please email oit@uci.edu.

    Updated on: October 8, 2021 5:36 pm


    Posted in: | Tags:
  • Office 365 Login Service Degradation
    Reported on: October 7, 2021 11:04 pm

    We are investigating reports of an Office 365 login service degradation. Users are reporting that upon entering their login information, they get an error message stating ‘Sorry, but we’re having trouble signing you in. AADSTS50107: The requested federation realm object ‘http://ad.uci.edu/adfs/servi… Continue Reading Office 365 Login Service Degradation


    Status: Resolved
    Resolution:

    Service restored

    Updated on: October 7, 2021 11:20 pm


    Posted in: | Tags:
  • LastPass Service Degradation
    Reported on: October 4, 2021 11:27 am

    We are investigating reports of a LastPass service degradation. Users are reporting the following error message: “Your LastPass Business subscription has expired. Renew within 14 days to retain access to shared folders and other LastPass Business features.” Our Security team is aware and actively in… Continue Reading LastPass Service Degradation


    Status: Resolved
    Resolution:

    Updated on: October 12, 2021 10:02 am


    Posted in: | Tags:
  • Multiple web services down (Zoom, Facebook, and others)
    Reported on: October 4, 2021 11:16 am

    There appears to be an ongoing DNS issue affecting a number of platforms such as Zoom, Facebook, Instagram and many other web sites.  Please note that this is not an OIT issue. We are watching the updates closely and await for their resolution. There is currently no ETA.


    Status: Resolved
    Resolution:

    Updated on: October 4, 2021 4:27 pm


    Posted in: | Tags:
  • Research Park Power Outage
    Reported on: September 28, 2021 8:39 am

    We are receiving reports of a power outage in Research Park. Technicians are working to restore service to affected systems. There is no ETA at the time.


    Status: Resolved
    Resolution:

    Updated on: October 4, 2021 11:20 am


    Posted in: | Tags:
  • Gottschalk 820 Network Degradation
    Reported on: September 28, 2021 8:19 am

    We are aware that the switch supporting the network for Gottschalk 820 is down.  Our Network Engineers and Techs are investigating 8202-c35b-176.  No ETA at the time.


    Status: Resolved
    Resolution:

    Service was restored at 12 PM PST

    Updated on: September 28, 2021 8:07 pm


    Posted in: | Tags: