Service Alerts Archive

  • Border Firewall Scheduled Service – Intermittent Network Service Interruptions
    Reported on: December 18, 2018 7:21 am

    The IT Security team is performing routine maintenance on the border firewalls this AM, which may result in very brief network interruptions to UCInet wired & wireless networks.


    Status: Resolved
    Resolution:

    Updated on: December 18, 2018 9:37 am


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  • UPDATE 1330. Office 365 service degradation
    Reported on: December 14, 2018 1:30 pm

    UPDATE 1330. The issue appears to be isolated to inbound delivery from non-Office 365 email users. The Exchange Postmasters have opened a ticket with Microsoft to investigate. We are investigating reports of a Office 365 service degradation. Some non-Office 365 users are reportedly receiving bounceb… Continue Reading UPDATE 1330. Office 365 service degradation


    Status: Resolved
    Resolution:

    Updated on: December 14, 2018 3:01 pm


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  • UPDATE 1230. 100 Theory – Network Service Degradation
    Reported on: December 14, 2018 9:08 am

    UPDATE 1230. Our admins have identified the issue and will work with each affected user to manually update their DNS settings. UPDATE 1130. Network Engineering, DSS, and WSG are still investigating the issue. No ETA at this time. Thank you for your continued patience. UPDATE 1040. Our technicians ar… Continue Reading UPDATE 1230. 100 Theory – Network Service Degradation


    Status: Resolved
    Resolution:

    Updated on: December 14, 2018 3:01 pm


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  • Employee ZotCode Service Degradation
    Reported on: December 12, 2018 3:13 pm

    The Employee ZotCode application is experiencing a service degradation. Users are reported that the web application is unable to be reached and that resources are unable to be retrieved from it. Our technicians are investigating, but no ETA is available at this time


    Status: Resolved
    Resolution:

    Service has been restored.

    Updated on: December 14, 2018 10:53 am


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  • Office 365 Service Degradation
    Reported on: December 10, 2018 10:11 am

    Microsoft has reported a potential service degradation for Office 365. Users may experience intermittent issues connecting to the Exchange services and may result in temporary disruptions sending/receiving mail. There is no ETA at this time, but updates will be posted once Microsoft makes them avail… Continue Reading Office 365 Service Degradation


    Status: Resolved
    Resolution:

    Updated on: December 10, 2018 1:43 pm


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  • PI Reports – Service Degradation
    Reported on: December 7, 2018 4:38 pm

    We are investigating reports of a PI Reports Service Degradation. Users are getting a 500 error when attempting to access the service.  No ETA at this time.


    Status: Resolved
    Resolution:

    Issue has been resolved.

    Updated on: December 7, 2018 5:07 pm


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  • Network Service Degradation in Frederick Reines Hall
    Reported on: December 6, 2018 8:35 am

    08:30 We have received reports of a network service degradation in Frederick Reines Hall. Wired connections on the 81 subnet are affected. Our technicians are currently investigating the issue. No ETA at this time. 09:10: Service has been restored.


    Status: Resolved
    Resolution:

    Updated on: December 6, 2018 9:10 am


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  • UPDATE 2030. OIT Data Center – Heat Event
    Reported on: November 30, 2018 8:13 pm

    UPDATE 2030. Temperatures are normalizing, as the DC is cooling down with outside air. Engineers are working on fully restoring the AC system. We are investigating reports of a heat event at the OIT Data Center. We will share updates as we get more information.


    Status: Resolved
    Resolution:

    Updated on: November 30, 2018 10:52 pm


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  • UPDATE 1630. UCInet Network Service Degradation
    Reported on: November 29, 2018 4:08 pm

    UPDATE 1630. The Data Center & Network Engineering teams have identified the issue and have partially restored service. Thanks for your continued patience. We are investigating report of a UCInet Network Service Degradation. Users are reporting they are unable to access services such as EEE and… Continue Reading UPDATE 1630. UCInet Network Service Degradation


    Status: Resolved
    Resolution:

    Updated on: November 29, 2018 5:42 pm


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