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Service Alerts Archive

  • TurnItIn on Canvas Degradation
    Reported on: February 15, 2019 2:25 pm

    TurnItIn is experiencing a service degradation so it may affect submissions. For updates please visit: https://turnitin.status.io/ There is no ETA at the time.


    Status: Resolved
    Resolution:

    Service has been restored.

    Updated on: February 17, 2019 12:18 pm


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  • Cognos Service Degradation
    Reported on: February 13, 2019 8:24 am

    We are investigating reports of a Cognos service degradation. Users are reporting that an error is returned stating that “the dispatcher cannot service the request at this time” when attempting to access the Cognos service. Our administrators are aware, but there is no ETA at this time.


    Status: Resolved
    Resolution:

    Updated on: February 13, 2019 8:32 am


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  • TRS timesheet.uci.edu service degradation
    Reported on: February 12, 2019 6:24 pm

    We are investigating reports of a TRS service degradation. Users are reporting seeing an ‘application is temporarily unavailable’ error. No ETA at this time.


    Status: Resolved
    Resolution:

    Updated on: February 12, 2019 7:26 pm


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  • UCI Lightpath service degradation affecting a portion of the 2nd floor of CalIT2
    Reported on: February 7, 2019 2:10 pm

    We are investigating reports of a UCI Lightpath service degradation affecting a portion of the 2nd floor of CalIT2. No ETA at this time.


    Status: Resolved
    Resolution:

    Updated on: February 7, 2019 2:32 pm


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  • UPDATE 1350. EDL FTP Service Degradation
    Reported on: February 6, 2019 11:38 am

    UPDATE 1350. All daily Payroll Reports have now been ingested in Filenet as of 1:00pm. The problem was caused by a large Annual Report (PPP480), which caused some space issues, and had to be processed separately. That PPP480 report is currently being ingested into Filenet, and will probably take a c… Continue Reading UPDATE 1350. EDL FTP Service Degradation


    Status: Resolved
    Resolution:

    Updated on: February 7, 2019 1:35 pm


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  • OIT IM Service (chat.nacs.uci.edu) Service Degradation
    Reported on: February 1, 2019 9:42 am

    We are investigating reports of a chat.nacs.uci.edu service degradation. Users are reporting that requests made to the service are timing out. Our admins are investigating, but no ETA is available at this time


    Status: Resolved
    Resolution:

    Updated on: February 1, 2019 9:58 am


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  • kakapo.vcsa.uci.edu Server Degradation
    Reported on: January 30, 2019 2:57 pm

    Server kakapo.vcsa.uci.edu is experiencing an degradation. Our admins are aware and working to resolve the issue. No ETA at this time.


    Status: Resolved
    Resolution:

    Service has been restored.

    Updated on: January 30, 2019 4:43 pm


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  • Office 365 Service Degradation
    Reported on: January 29, 2019 1:38 pm

    We are investigating reports of an Office 365 service degradation. Users are reporting that the Office 365 Web App at outlook.com/uci.edu is currently unable to be reached. We are aware of the situation and our administrators are investigating. There is no ETA at this time.  


    Status: Resolved
    Resolution:

    Updated on: January 29, 2019 1:58 pm


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  • UPDATE 815. Zotportal Service Degradation
    Reported on: January 27, 2019 8:02 am

    UPDATE 815. The Middleware Team are investigating the issue, now that the Network Engineers have restored service to the Servernet routers. We are investigating reports of a Zotportal Service Degradation. Users are reporting seeing the ‘application is temporarily unavailable’ when visiting the site.


    Status: Resolved
    Resolution:

    Updated on: January 27, 2019 9:31 am


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