Service Alerts Archive

  • UPDATE 1630. Shibboleth Service Degradation
    Reported on: November 8, 2019 4:31 pm

    UPDATE 1630. The issue appears to be isolated to services attempting to authorize users against shib2.service.uci.edu. The IAM team is investigating. We are investigating reports of a Shibboleth service degradation. Users are reporting that they are unable to login to services such as Canvas. The so… Continue Reading UPDATE 1630. Shibboleth Service Degradation


    Status: Resolved
    Resolution:

    Updated on: November 8, 2019 5:04 pm


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  • Shibboleth Service Degradation
    Reported on: November 8, 2019 9:55 am

    We are investigating reports of a Shibboleth service degradation. Users are reporting that they are unable to login to services such as Canvas. The solution is to clear ALL your cookies and cache, close and reopen your browser, and you will be able to login again. Our admins are investigating, but n… Continue Reading Shibboleth Service Degradation


    Status: Resolved
    Resolution:

    Updated on: November 8, 2019 4:30 pm


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  • Amazon Web Services – Service Degradation
    Reported on: November 8, 2019 8:25 am

    We are investigating reports of an Amazon Web Services service degradation. Users are reporting that various sites hosted on AWS, such as ap.uci.edu, oeod.uci.edu, and whistleblower.uci.edu/ are not responding.


    Status: Resolved
    Resolution:

    Updated on: November 8, 2019 9:02 am


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  • Canvas Service Degradation
    Reported on: November 6, 2019 5:26 pm

    We are investigating reports of a Canvas service degradation. Canvas is currently down. No ETA at this time.


    Status: Resolved
    Resolution:

    Updated on: November 7, 2019 10:17 am


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  • Wired Network Service Degradation in Med Sci C
    Reported on: November 4, 2019 9:56 am

    We are investigating reports of a wired network service degradation in the Med Sci C Building. Users are reporting that they are unable to reach network resources while connected to the wired network on the second floor.


    Status: Resolved
    Resolution:

    Service restored in the late AM.

    Updated on: November 4, 2019 4:06 pm


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  • Pinnacle Service Degradation
    Reported on: October 30, 2019 9:25 pm

    We are investigating reports of a Pinnacle service degradation. The Pinnacle site is currently down. Our admins are looking into this issue. No ETA at this time.


    Status: Resolved
    Resolution:

    Issue has been resolved.

    Updated on: October 31, 2019 11:30 am


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  • Pinnacle Service Degradation
    Reported on: October 30, 2019 12:32 pm

    We are investigating reports of a Pinnacle service degradation. Users are unable to login to Pinnacle. Our admins are looking into this issue. No ETA at this time.


    Status: Resolved
    Resolution:

    Service has been restored. If you are still unable to login to Pinnacle, please restart your browser.

    Updated on: October 30, 2019 3:21 pm


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  • Wired Network Service Degradation in Medical Sciences D
    Reported on: October 29, 2019 2:09 pm

    We are investigating reports of a wired and wireless network service degradation in the Medical Sciences D building. Users are reporting that they are unable to reach network resources while connected to the wired or wireless network. This appears to be limited to users in and around rooms 404 and 4… Continue Reading Wired Network Service Degradation in Medical Sciences D


    Status: Resolved
    Resolution:

    Service restored.

    Updated on: October 30, 2019 8:36 am


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  • UPDATE 1530. WebEDB Service Degradation
    Reported on: October 28, 2019 10:09 am

    UPDATE 1530. UCOP is aware that all Hosted PPS regions are having difficulty with the PPS web based functions. This is a result of system changes made over the weekend that they are trying to reverse to restore functionality. For the time being, please use the PPS Green Screen functions in the Mocha… Continue Reading UPDATE 1530. WebEDB Service Degradation


    Status: Resolved
    Resolution:

    Updated on: October 29, 2019 10:09 am


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