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ES Mail (aka Webmail) Service Degradation

January 4, 2018 2:12 pm by

Description:

We are investigating reports of an ES Mail (aka Webmail) service degradation. Some users are reporting not receiving new email in the past several hours. Our admins have determined that the issue is due to an unforeseen problem with a new upstream system which was implemented yesterday. Thanks for your continued patience as they work to resolve the issue.

Updated on Friday, January 5, 2018

Status: Resolved

Resolution:

Service was restored on Thursday evening.

Contact the OIT Help Desk if you have questions or further issues.

Updated on: January 5, 2018 9:13 am

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Updated on Friday, January 5, 2018
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