For the latest information regarding technology support for the Coronavirus situation, please visit UCI TechPrep.

UPDATE 1600. Exchange – Office 365 service degradation – Outlook desktop client – messages appear blank

Description:

UPDATE 1600. Microsoft is still investigating the issue. For now, please use Outlook on the Web (https://outlook.com/uci.edu) or you can use the mobile client on your iOS or Android devices.

We are investigating reports of an Exchange – Office 365 service degradation. Users are reporting that emails appear blank when using the desktop version of Microsoft Outlook. Microsoft has confirmed the problem is on their end. For now, please use Outlook on the Web (https://outlook.com/uci.edu) or you can use the mobile client on your iOS or Android devices.

Status: Resolved

Resolution:

Contact the OIT Help Desk if you have questions or further issues.

Updated on: May 11, 2021 5:50 pm

All Service Alerts